Digital Assistant - Sport

Digital Assistant - Sport

Dundee Full-Time No home office possible
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Job Description

Sports & Events Organisation

Digital Assistant

Scotland (Hybrid)

£26,000 – £28,000

We’re working with a world-renowned organisation in the sports and live events space who are on the lookout for a Digital Assistant to join their growing team. This is a key role in the delivery of major international sporting events — ideal for someone passionate about technology, digital journeys, and enhancing the spectator experience through smart platforms and innovation.

The Role:

As a Digital Assistant, you'll be at the heart of project planning and digital platform rollout for live events, working closely with technical partners and internal teams to ensure everything runs smoothly — both pre-event and on-site.

You'll have your hands on everything from user journey testing to digital product launches, with a chance to contribute to platform development, customer-facing tools, and the broader digital ecosystem that supports global audiences.

Key Responsibilities:

  • Support the delivery and optimisation of digital platforms, such as event portals, apps, and registration systems.
  • Work closely with third-party tech suppliers to test, launch, and enhance digital features across various audience touchpoints.
  • Help produce clear, engaging resources and tutorials for both internal users and the general public.
  • Review and refine digital user journeys across websites and event tools to improve accessibility and overall experience.
  • Act as a key liaison during live events — troubleshooting digital issues and ensuring things run smoothly on the ground.
  • Collaborate across teams to support training, documentation, and operational readiness.

What We're Looking For:

  • A background in sports, events, or entertainment, with hands-on experience in digital tools or fan engagement platforms.
  • A good understanding of digital systems, UX, and the ability to translate tech into simple, impactful experiences.
  • Confident communicator — comfortable working cross-functionally with internal stakeholders and external partners.
  • Analytical mindset — someone who spots opportunities and brings practical solutions.
  • Bonus if you’ve worked with ticketing, apps, or CRM tools, but it’s not essential.

This is a brilliant opportunity to join a high-performing team at the intersection of live sport, digital innovation, and fan experience. If you're curious, driven, and love working on big projects that deliver real-world impact — we'd love to hear from you.

Apply with your CV for more details!

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Contact Detail:

SERV Recruitment Recruiting Team

Digital Assistant - Sport
SERV Recruitment
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