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For Companies At a Glance
- Tasks: Support sales, manage billing, maintain databases, and provide top-notch client care.
- Company: Join a reputable accountancy firm making a real impact in the community.
- Benefits: Enjoy remote work flexibility with monthly office meet-ups and exciting events.
- Why this job: Be part of a small, dynamic team using tech to support charities and make a difference.
- Qualifications: Experience in client services and proficiency in Salesforce or similar CRM systems required.
- Other info: Ideal for those seeking a meaningful role in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Step into a role that offers more than just a desk job. Join a well-established, long-standing small team at a reputable accountancy firm based in the heart of London. This team is dedicated to providing cutting-edge tech solutions and consultancy services to charities, making a tangible difference in the community.
As a Client & Sales Administrator, you will be the team's backbone, ensuring smooth operations across various areas.
- Sales Administration: Manage sales administration & processes, ensuring accuracy and efficiency.
- Billing: Oversee billing procedures and maintain meticulous records.
- Database Management: Maintain and update the CRM system, ensuring data integrity.
- Client Care: Provide exceptional support to clients, addressing their needs promptly and professionally.
- Marketing Support:
Ideal Candidate Profile:
- Experience: Proven experience as a client services support administrator with previous experience as a senior administrator, ideally within professional services or tech industries.
- Technical Skills: Proficiency in Salesforce or other CRM systems is essential. Advanced skills in Microsoft Office, including Word, Excel, and Outlook, are highly desirable.
This role offers a fully remote working model with the request to be in the office once a month and attend events outside working hours.
Full Time Senior Administrator employer: McGregor Boyall
Contact Detail:
McGregor Boyall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Senior Administrator
✨Tip Number 1
Familiarise yourself with Salesforce and other CRM systems. Since proficiency in these tools is essential for the role, consider taking online courses or tutorials to boost your skills and demonstrate your commitment to mastering the necessary technology.
✨Tip Number 2
Highlight your experience in client care and administration during networking events or informal meet-ups. Engaging with professionals in the accountancy or tech sectors can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Stay updated on the latest trends in accountancy and tech solutions for charities. Being knowledgeable about industry developments will not only help you in interviews but also show your genuine interest in the firm's mission and values.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to sales administration and client support. Think of specific examples from your past experiences that showcase your problem-solving skills and ability to maintain data integrity.
We think you need these skills to ace Full Time Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a client services support administrator. Emphasise any previous roles in professional services or tech industries, and showcase your proficiency in Salesforce or other CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the impact of the accountancy firm's work with charities. Mention specific examples of how you've provided exceptional client care and managed sales administration processes in the past.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially your advanced knowledge of Microsoft Office applications. If you have experience with CRM systems, detail how you've used them to maintain data integrity and improve client interactions.
Show Enthusiasm for Remote Work: Since this role offers a fully remote working model, express your enthusiasm for remote work and your ability to manage tasks independently. Mention your willingness to attend monthly office meetings and events outside working hours to demonstrate your commitment.
How to prepare for a job interview at McGregor Boyall
✨Showcase Your Experience
Make sure to highlight your previous experience as a client services support administrator. Be prepared to discuss specific examples of how you've managed sales administration and billing procedures effectively.
✨Demonstrate Technical Proficiency
Since proficiency in Salesforce or other CRM systems is essential, be ready to talk about your experience with these tools. Consider preparing a brief demonstration of how you would use the system to manage client data.
✨Emphasise Client Care Skills
This role requires exceptional client support, so think of instances where you've gone above and beyond for clients. Share stories that illustrate your ability to address client needs promptly and professionally.
✨Prepare for Remote Work Discussion
As this position offers a fully remote working model, be ready to discuss how you manage your time and stay productive while working from home. Highlight any relevant experiences that demonstrate your ability to work independently.
