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For Companies At a Glance
- Tasks: Be the backbone of our team, managing sales, billing, and client care.
- Company: Join a reputable accountancy firm making a difference in the community.
- Benefits: Enjoy remote work with monthly office visits and exciting events.
- Why this job: Make an impact while working with cutting-edge tech solutions in a supportive environment.
- Qualifications: Experience in client services and proficiency in CRM systems like Salesforce required.
- Other info: We're an equal opportunity employer, welcoming diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
Step into a role that offers more than just a desk job. Join a well-established, long-standing small team at a reputable accountancy firm based in the heart of London. This team is dedicated to providing cutting-edge tech solutions and consultancy services to charities, making a tangible difference in the community.
Role Responsibilities:
- Sales Administration: Manage sales administration & processes, ensuring accuracy and efficiency.
- Billing: Oversee billing procedures and maintain meticulous records.
- Database Management: Maintain and update the CRM system, ensuring data integrity.
- Client Care: Provide exceptional support to clients, addressing their needs promptly and professionally.
- Marketing Support: Assist in marketing initiatives, contributing to the firm's growth and visibility. This includes attending events and being the face of the team.
- Reporting: Collecting monthly reports for the team.
- Organisation of business trips.
- Responding to emails & messages.
- Processing invoices.
Ideal Candidate Profile:
- Experience: Proven experience as a client services support administrator with previous experience as a senior administrator, ideally within professional services or tech industries.
- Technical Skills: Proficiency in Salesforce or other CRM systems is essential. Advanced skills in Microsoft Office, including Word, Excel, and Outlook, are highly desirable.
- Excellent communication skills.
This role offers a fully remote working model with the request to be in the office once a month and attend events outside working hours.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Senior Administrator employer: McGregor Boyall
Contact Detail:
McGregor Boyall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarise yourself with Salesforce and other CRM systems. Since proficiency in these tools is essential for the role, consider taking a quick online course or tutorial to brush up on your skills before applying.
✨Tip Number 2
Highlight your experience in client services and administration during networking events. Engaging with professionals in the accountancy or tech sectors can help you gain insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. This will be crucial in demonstrating your ability to handle the diverse responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on the latest trends in accountancy and tech solutions for charities. Showing that you are knowledgeable about the industry can set you apart during interviews and demonstrate your genuine interest in the role.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a client services support administrator. Emphasise your proficiency in Salesforce or other CRM systems, and showcase your advanced skills in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the impact of the accountancy firm's work with charities. Mention specific examples of how you've contributed to sales administration and client care in previous roles.
Highlight Communication Skills: Since excellent communication skills are crucial for this position, provide examples in your application that demonstrate your ability to address client needs promptly and professionally.
Show Enthusiasm for the Role: Express your excitement about the opportunity to join a small team dedicated to making a difference. Mention your willingness to attend events and engage with clients outside of regular working hours.
How to prepare for a job interview at McGregor Boyall
✨Showcase Your Experience
Be prepared to discuss your previous roles as a client services support administrator. Highlight specific examples where you successfully managed sales administration, billing, or database management, as these are key responsibilities for the role.
✨Demonstrate Technical Proficiency
Since proficiency in Salesforce or other CRM systems is essential, make sure to mention your experience with these tools. You could even prepare to discuss how you've used Microsoft Office applications to enhance your productivity in past roles.
✨Emphasise Communication Skills
Excellent communication is crucial for this position. Prepare to provide examples of how you've effectively communicated with clients and team members in the past, especially in high-pressure situations.
✨Prepare for Remote Work Discussion
As this role offers a fully remote working model, be ready to discuss how you manage your time and stay organised while working from home. Mention any tools or strategies you use to maintain productivity and communication with your team.
