Field Technician Apprentice

Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers. Grow your potential as an Apprentice Field Technician and join us in connecting communities through our technology, earning £26,500 whilst doing it.

Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.

Make things happen

As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:

• Running cables

• Signal level adjustments

• Making & changing connections

• Configuring our advanced equipment

• Educating customers on everything they need to know about Virgin Media O2 services

Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.

You must have a full manual UK driving licence and feel at ease working at elevated heights. Your wellbeing is our priority, so living in close proximity to your designated areas is preferred to minimise travel.

Beyond these requirements, our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand values. This role can be very hands-on so, you should be comfortable and able to handle practical work.

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.

• Additional leave

• Company pension

• Employee discount

• Health & wellbeing programme, This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation. A starting salary of £26,500, rising to £29,000 upon completion. During the programme, you’ll work towards a level 2 Telecoms Field Operative apprenticeship. We’ve also got some amazing benefits, including:

• 25 days holiday, increasing to 28 days after 5 years

• Your birthday off

• Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday

• Wide range of discounts on everything from days out to household bills

…and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

Job Types: Full-time, Permanent, Apprenticeship

Pay: From £26,500.00 per year

Benefits:

• Additional leave

• Company pension

• Employee discount

• Health & wellbeing programme