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- Tasks: Join us as a Drainage Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retailers.
- Why this job: Make a real difference in customers' lives while working in a fun, engaging environment.
- Qualifications: You need a HPWJ Water Ticket, UK Driving Licence, and great customer service skills.
- Other info: Comprehensive training provided, with accommodation covered for necessary travel.
The predicted salary is between 30000 - 36000 £ per year.
HomeServe are currently recruiting for directly employed Drainage Engineers to join our team!
Location: Hemel Hempstead
Full Time - 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £36,250- £40,700 (Salary dependent upon experience) + £1,500 signing on bonus!
A little more about the role:
HomeServe needs your expertise to undertake general drainage repairs and maintenance work in our Customers' homes, leaving our customers with peace of mind and confidence in the quality of the work undertaken.
HomeServe offer an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £36,250, rising to over £43,000 with experience gained in role
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- HPWJ Water Ticket
- Full UK Driving Licence
- Excellent customer service skills
- It would also be good if you have experience working in domestic properties as a Drainage Engineer
At HomeServe you'll work in a fun, friendly inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle in to your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Drainage Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Drainage Engineer - Hemel Hempstead in Hemel Hempstead employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Hemel Hempstead in Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in drainage engineering. Knowing your way around these will not only boost your confidence but also show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any customer service experience you have, especially in domestic settings. HomeServe values excellent customer interactions, so demonstrating your ability to communicate effectively and build rapport with customers can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of HomeServe if possible. They can provide insights into the company culture and what they look for in a Drainage Engineer, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for practical assessments by brushing up on your technical skills related to drainage repairs and maintenance. Being able to demonstrate your hands-on abilities during the interview can significantly increase your chances of landing the job.
We think you need these skills to ace Drainage Engineer - Hemel Hempstead in Hemel Hempstead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Drainage Engineer at HomeServe. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in drainage repairs or maintenance, especially in domestic properties. Mention specific projects or tasks that demonstrate your expertise.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples of how you've successfully interacted with customers in past positions. This could include resolving issues or ensuring customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HomeServe
✨Know Your Technical Stuff
As a Drainage Engineer, it's crucial to demonstrate your technical knowledge during the interview. Brush up on drainage systems, common issues, and repair techniques. Be prepared to discuss your experience with domestic properties and any relevant qualifications, like the HPWJ Water Ticket.
✨Showcase Your Customer Service Skills
HomeServe values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Think about specific situations where you resolved customer issues or went above and beyond to ensure satisfaction.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team, as HomeServe promotes a collaborative culture. Share experiences where you successfully worked with colleagues or supported others, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might inquire about the training programme, opportunities for advancement, or how the team collaborates to solve customer issues.
