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- Tasks: Join us as a Drainage Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and fantastic discounts.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: You need a HPWJ Water Ticket, a full UK driving licence, and great customer service skills.
- Other info: Comprehensive training provided, with accommodation covered for necessary travel.
The predicted salary is between 30000 - 36000 £ per year.
HomeServe are currently recruiting for directly employed Drainage Engineers to join our team!
Location: Slough
Full Time: 40 hours a week (this includes some weekend, evening and bank holiday work)
Salary: Between £36,250- £40,700 (Salary dependent upon experience) + £1,500 signing on bonus!
A little more about the role: HomeServe needs your expertise to undertake general drainage repairs and maintenance work in our Customers' homes, leaving our customers with peace of mind and confidence in the quality of the work undertaken.
Your benefits working for HomeServe:
- Basic starting salary of up to £36,250, rising to over £43,000 with experience gained in role
- £1500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- HPWJ Water Ticket
- Full UK Driving Licence
- Excellent customer service skills
- Experience working in domestic properties as a Drainage Engineer is desirable
At HomeServe you'll work in a fun, friendly inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Drainage Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Drainage Engineer - Slough in Slough, Berkshire employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Slough in Slough, Berkshire
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in drainage engineering. Knowing your way around these will not only boost your confidence but also show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in domestic settings. HomeServe values excellent customer service skills, so be prepared to discuss how you've successfully interacted with customers in the past.
✨Tip Number 3
Research HomeServe's company culture and values. Understanding their commitment to inclusivity and customer satisfaction will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your approach to health and safety in the workplace. Given the nature of the role, showing that you prioritise safety and are knowledgeable about relevant regulations will make you stand out as a candidate.
We think you need these skills to ace Drainage Engineer - Slough in Slough, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Drainage Engineer. Include specific examples of drainage repairs and maintenance work you've undertaken, especially in domestic properties.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your commitment to quality work. Mention your HPWJ Water Ticket and Full UK Driving Licence to demonstrate your qualifications.
Highlight Training and Development: In your application, express your enthusiasm for the extensive training programme offered by HomeServe. Mention how you value ongoing learning and development in your career.
Showcase Teamwork and Culture Fit: Emphasise your ability to work in a fun, friendly, and inclusive environment. Share examples of how you've contributed to team goals and supported colleagues in previous roles.
How to prepare for a job interview at HomeServe
✨Know Your Technical Stuff
As a Drainage Engineer, it's crucial to brush up on your technical knowledge related to drainage systems. Be prepared to discuss your experience with general drainage repairs and maintenance, as well as any relevant qualifications like the HPWJ Water Ticket.
✨Showcase Your Customer Service Skills
HomeServe values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
Since you'll be working in a collaborative environment, highlight your ability to work well in a team. Share experiences where you successfully collaborated with colleagues or contributed to a positive team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in HomeServe and helps you determine if it's the right fit for you. Consider asking about training opportunities or how the team celebrates successes.
