Project Manager / Client Success Lead
Project Manager / Client Success Lead

Project Manager / Client Success Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client projects, ensuring clear communication and smooth workflows.
  • Company: Join a dynamic Webflow agency focused on SaaS and tech clients.
  • Benefits: Enjoy remote work flexibility and a fast-paced, engaging environment.
  • Why this job: Be part of a hands-on team that values clear processes and innovative thinking.
  • Qualifications: 2-4 years in project management with strong communication skills required.
  • Other info: Experience with Figma and Webflow is a plus; agency background preferred.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a Project Manager / Client Success Lead to keep projects moving, clients happy, and the team focused. This isn’t a corporate PM role—it’s hands-on, fast-moving, and all about clear comms, good judgment, and staying one step ahead.

You’ll manage client communication, scope tasks clearly, keep our unlimited design/dev pipeline flowing, and make sure nothing slips through the cracks.

What you’ll do:

  • Act as the main point of contact for clients
  • Translate client requests into clear tasks for the design/dev team
  • Prioritise work across multiple ongoing projects (unlimited plan style)
  • Run async updates or calls with clients to keep things aligned
  • Spot scope creep or delays early and address them
  • Keep everything organised in Notion and Slack

Must-haves:

  • 2–4 years of experience managing web or digital projects
  • Great communicator—written and verbal
  • Strong grasp of web design/dev processes (especially Figma + Webflow handoffs)
  • Proactive—doesn’t wait for instructions, finds solutions
  • Detail-oriented but flexible with fast-moving priorities
  • Comfortable in a fully remote async environment

Nice-to-haves:

  • Experience in an agency or similar client-facing environment
  • Familiarity with Webflow and design tools like Figma
  • Understanding of conversion-focused websites (especially in SaaS or tech)

About us:

We’re a Webflow agency working with SaaS, tech, and ed-tech teams. Clients work with us through unlimited design & Webflow plans, and we move fast—sometimes daily iterations. No bloated timelines or 40-page specs—just clean work, sharp thinking, and a clear process.

Project Manager / Client Success Lead employer: ViDesigns Ltd

As a dynamic Webflow agency, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Project Managers and Client Success Leads to thrive. With a focus on hands-on project management and clear communication, we offer unlimited design and development opportunities, ensuring that our team members can grow their skills while delivering exceptional results for our clients in the fast-paced SaaS and tech sectors. Join us in a fully remote environment where your proactive approach and attention to detail will be valued, and where you can make a meaningful impact every day.
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Contact Detail:

ViDesigns Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Manager / Client Success Lead

✨Tip Number 1

Familiarise yourself with our work style and the tools we use, like Notion and Slack. Understanding how we communicate and manage projects will help you demonstrate your fit for the role during any discussions.

✨Tip Number 2

Showcase your proactive problem-solving skills by preparing examples of how you've successfully managed client expectations in the past. This will highlight your ability to stay ahead of potential issues, which is crucial for this role.

✨Tip Number 3

Brush up on your knowledge of web design and development processes, particularly Figma and Webflow. Being able to speak confidently about these tools will set you apart as a candidate who understands the technical side of project management.

✨Tip Number 4

Prepare to discuss your experience in managing multiple projects simultaneously. Highlighting your organisational skills and ability to prioritise tasks will show us that you can thrive in our fast-paced environment.

We think you need these skills to ace Project Manager / Client Success Lead

Project Management
Client Communication
Task Prioritisation
Web Design/Development Knowledge
Figma Proficiency
Webflow Familiarity
Proactive Problem-Solving
Attention to Detail
Adaptability to Fast-Paced Environments
Remote Work Competence
Organisational Skills
Async Communication
Scope Management
Understanding of SaaS and Tech Industries

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project management and client success. Focus on your communication skills and any specific tools you've used, like Figma and Webflow.

Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive approach and ability to manage multiple projects. Share specific examples of how you've successfully communicated with clients and handled scope changes.

Showcase Relevant Experience: When detailing your work history, focus on roles where you managed web or digital projects. Highlight your experience in fast-paced environments and your familiarity with design processes.

Demonstrate Your Communication Skills: Since this role requires strong written and verbal communication, consider including a brief example of a successful client interaction or project update in your application to showcase your skills.

How to prepare for a job interview at ViDesigns Ltd

✨Showcase Your Communication Skills

As a Project Manager / Client Success Lead, clear communication is key. Be prepared to demonstrate your ability to convey complex ideas simply and effectively, both in writing and verbally. Use examples from your past experiences where you successfully managed client communications.

✨Demonstrate Proactivity

This role requires a proactive approach to problem-solving. During the interview, share instances where you took the initiative to address issues before they escalated. Highlight your ability to anticipate client needs and adapt to changing priorities.

✨Familiarise Yourself with Tools

Since the role involves using Notion and Slack, make sure you're comfortable discussing how you've used these tools in previous projects. If you have experience with Figma and Webflow, be ready to talk about specific projects where you utilised these platforms effectively.

✨Understand the Client's Perspective

Being client-focused is crucial for this position. Prepare to discuss how you’ve successfully managed client expectations in the past. Think about how you can translate client requests into actionable tasks while keeping them informed and satisfied throughout the project lifecycle.

Project Manager / Client Success Lead
ViDesigns Ltd
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  • Project Manager / Client Success Lead

    Full-Time
    36000 - 60000 £ / year (est.)
  • V

    ViDesigns Ltd

    50-100
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