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- Tasks: Respond to railway incidents and ensure safety through effective communication and decision-making.
- Company: Network Rail connects people and goods, prioritising safety and inclusivity in a diverse workplace.
- Benefits: Enjoy flexible working options, a supportive environment, and opportunities for career growth.
- Why this job: Make a real impact on railway safety while developing your skills in a dynamic team.
- Qualifications: Must have Rail Incident Officer training, strong communication skills, and a full driving licence.
- Other info: This role requires shift work and includes a comprehensive 7-week training course.
The predicted salary is between 36000 - 60000 £ per year.
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About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. We’re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone.
About our people and the recruitment process
We’re an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don’t always fit. If you want to consider working flexibly, just let us know and we’ll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. We’re also a Disability Confident Leader employer and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Deliver prompt and effective response to all real-time Railway Operations and front line response activities.
About the role (External)
In this crucial frontline role, you’ll be responsible for delivering prompt and effective responses to any accidents and incidents on a section of the railway. Wherever you’re needed, you’ll make a positive impact, helping us to fix issues. Through careful investigation and reporting, you’ll also make sure we understand how to prevent similar events in the future. You may be required to take on the role of Rail Incident Officer. This would see you overseeing the establishment of a command structure, and leading the coordination of infrastructure and service restoration activities. Naturally, we’ll also expect you to carry out a broad range of operational support duties from performance monitoring and weather-related contingency planning, through to audit and engineering work, stores ordering and vehicle monitoring.
Essential Criteria
- Rail Incident Officer and Personal Track Safety training
- The ability to learn, understand and implement rules and regulations
- Excellent communication skills, both in person and in writing
- Strong, logical decision-making skills
- A full driving licence
- Self-motivated and assertive
- Highly organised and able to prioritise duties effectively
This role involves days, nights and weekend working, and is a safety-critical role so subject to drug and alcohol testing and passing of the relevant medical assessment. You may also be required to carry out signalling duties as part of your MOM role, and therefore may be invited to undertake a signalling assessment as part of your application. The successful applicant will be required to attend a 7-week training course as part of your induction.
Mobile Operations Manager employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Operations Manager
✨Tip Number 1
Familiarise yourself with Network Rail's values and mission. Understanding their commitment to safety, inclusivity, and customer service will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Network Rail places a strong emphasis on communication skills. Prepare examples from your past experiences where you've effectively communicated in high-pressure situations, as this will showcase your ability to handle the demands of the Mobile Operations Manager role.
✨Tip Number 3
Since this role involves real-time decision-making, think of scenarios where you've had to make quick, logical decisions. Be ready to discuss these examples in detail, highlighting your thought process and the outcomes of your actions.
✨Tip Number 4
Given the safety-critical nature of the role, consider brushing up on relevant regulations and safety protocols in the railway industry. This knowledge will not only prepare you for potential questions but also show your commitment to maintaining high safety standards.
We think you need these skills to ace Mobile Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Operations Manager. Review the job description carefully and note any specific skills or experiences that are highlighted.
Tailor Your CV: Customise your CV to reflect the essential criteria mentioned in the job description. Highlight your experience with incident management, communication skills, and any relevant training such as Rail Incident Officer and Personal Track Safety.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the railway industry. Use specific examples from your past experiences to demonstrate how you meet the requirements and can contribute to Network Rail's mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Mobile Operations Manager. Familiarise yourself with the key tasks such as responding to incidents, performance monitoring, and coordinating restoration activities. This will help you demonstrate your knowledge during the interview.
✨Showcase Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past situations. Be ready to discuss how you would handle communication during an incident, ensuring clarity and efficiency.
✨Demonstrate Decision-Making Abilities
Prepare to discuss scenarios where you had to make quick, logical decisions under pressure. Highlight your thought process and how you prioritised tasks, as this will show your capability to handle the demands of a safety-critical role.
✨Ask About Flexibility and Inclusion
Since the company values flexibility and inclusion, consider asking questions about their policies on these topics. This shows your interest in their culture and your willingness to contribute positively to the team environment.
