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- Tasks: Provide 1st, 2nd & 3rd line Linux support and troubleshoot systems.
- Company: Join a dynamic FinTech company focused on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive work-life balance.
- Why this job: Elevate your career with continuous learning and exposure to cutting-edge technologies.
- Qualifications: 2+ years in Red Hat Linux; troubleshooting skills required.
- Other info: Opportunity for professional growth and involvement in exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
This role is offering hybrid working, 3 days in the office and 2 days remote.
Are you a Linux Support Engineer with 2+ years’ experience looking to elevate your career within the FinTech (Financial Technology) space? This role offers an exceptional platform to showcase and expand your expertise within a dynamic and forward-thinking organisation.
Why This Role Stands Out:- Professional Growth: Join a team where continuous learning is encouraged. Gain exposure to cutting-edge technologies and methodologies that will keep your skills sharp and relevant.
- Collaborative Environment: Work alongside a diverse group of talented professionals who are passionate about technology. Share knowledge and innovate together in a supportive setting.
- Competitive Compensation: Enjoy a comprehensive remuneration package that recognises and rewards your skills and experience.
- Work-Life Balance: Benefit from flexible working arrangements that respect your personal time and commitments, ensuring a healthy work-life balance.
Our culture is one of trust, openness, and excellence. We work in a collaborative style and we take collective responsibility for our successes and our failures.
My client values:- High personal integrity
- Innovative thinking
- Efficient and reliable performance
Job Overview: We are looking to hire a Linux Support Engineer to assist with the day-to-day operational monitoring of my client's platforms. The ideal candidate will be responsible for providing 1st, 2nd & 3rd line Linux technical support, troubleshooting, and maintenance for Linux-based systems. This role requires a strong understanding of Linux environments, excellent problem-solving abilities, and a customer-centric attitude. You will work closely with highly technical internal teams and end-users to ensure the smooth operation of Linux-based servers and systems. This is a key role with huge scope to learn new skills.
Responsibilities and Duties:- Monitor and support live exchange platforms during operational hours.
- Responsible to log, categorise, and prioritise IT or security alerts to resolution or triage and escalate as necessary.
- Manage and respond to queries/tickets sent to the infrastructure team from both internal teams or external clients.
- Assist in the installation, configuration, and maintenance of Linux-based servers and systems.
- Perform regular system updates, patches, and upgrades to ensure systems are secure and up-to-date.
- Responsible for implementing out of hours changes.
- Assist with the on-boarding of new platforms and undertake final support signoff.
- Assist in the administration of logging and alerting services (Nagios, SolarWinds, etc).
- Assist the Linux or DevOps team with projects as appropriate.
- Identify where we can improve processes and highlight where potential automation improvements can be made.
- Ensure that all policies, procedures, and documentation are kept up to date.
- Out-of-hours work will be required on occasion, including ad-hoc datacentre visits.
- 2+ years working in a Red Hat Linux environment troubleshooting Linux servers and applications.
- RHCSA or similar is advantageous but not required.
- Solid understanding of Linux operating systems (file system, best practices in terms of permissions management, management of system logs, services, performance monitoring, systems lifecycle etc.)
- Experience monitoring/optimising system performance, troubleshoot issues, and implement solutions to enhance overall efficiency.
- Experience with virtualisation technologies (e.g. VMware).
- Knowledge and experience of application delivery technologies such as TCP/IP, LAN networking (DNS, HTTP(S), Web Sockets, SFTP).
- Prior experience using a ticketing system within a helpdesk environment.
- Experience using and/or administering IT monitoring systems such as Nagios or SolarWinds.
- Experience with Version Control System (git) desirable.
- Scripting on Linux systems bash desirable.
- Cloud experience a bonus.
- SQL database experience a bonus.
- Strong analytical and organizational skills, with passionate attention to detail and a willingness to learn new skills.
Contact Detail:
Chicago Organizing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Red Hat Linux, Nagios, and SolarWinds. Having hands-on experience or even personal projects showcasing these tools can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare for technical interviews by practising common Linux troubleshooting scenarios. Being able to demonstrate your problem-solving skills in real-time will show your potential employer that you are ready to handle the challenges of the role.
✨Tip Number 4
Highlight your collaborative skills and willingness to learn in your discussions. Since the role emphasises a supportive and innovative environment, showcasing examples of teamwork and continuous learning can resonate well with the hiring team.
We think you need these skills to ace Linux Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Red Hat Linux and any relevant troubleshooting skills. Use specific examples that demonstrate your problem-solving abilities and familiarity with Linux environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your desire to grow within the FinTech space. Mention how your values align with the company's culture of trust, openness, and excellence.
Highlight Relevant Skills: In your application, emphasise your experience with monitoring systems like Nagios or SolarWinds, as well as your knowledge of virtualisation technologies. Be sure to mention any scripting skills you have, particularly in bash.
Show Enthusiasm for Continuous Learning: Express your eagerness to learn and adapt to new technologies in your application. The company values professional growth, so mentioning your commitment to continuous learning will make you stand out.
How to prepare for a job interview at Chicago Organizing
✨Showcase Your Linux Knowledge
Make sure to brush up on your Linux skills, especially in Red Hat environments. Be prepared to discuss your experience with troubleshooting, system performance monitoring, and any specific projects you've worked on that highlight your expertise.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Employers love to see candidates who can think critically and come up with innovative solutions, so be ready to share specific scenarios where you successfully resolved technical challenges.
✨Familiarise Yourself with Their Tools
Research the tools mentioned in the job description, such as Nagios, SolarWinds, and ticketing systems. If you have experience with these or similar tools, be sure to mention it during the interview, as it shows you're already aligned with their operational processes.
✨Emphasise Team Collaboration
Since the role involves working closely with internal teams and end-users, highlight your ability to collaborate effectively. Share experiences where you contributed to a team project or helped others solve problems, showcasing your customer-centric attitude.
