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For Companies At a Glance
- Tasks: Engage with supporters, manage fundraising activities, and coordinate community initiatives.
- Company: Join a national charity dedicated to making a positive impact in Dorset.
- Benefits: Enjoy a competitive salary, meaningful work, and the chance to lead a team of volunteers.
- Why this job: Make a difference in your community while building valuable skills and connections.
- Qualifications: Strong communication skills and experience in customer service or fundraising are essential.
- Other info: This is a full-time, permanent role based in Dorset with a rolling application process.
The predicted salary is between 25000 - 28000 £ per year.
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset. You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable:
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type: Full-time, permanent
Location: Candidate must be based in Dorset, remote
Closing date: On rolling basis
Interview: TBC
Recruitment process: CV and Supporting Statement to Dagmara.depaula@harrishill.co.uk
If this sounds like you, then please do get in touch ASAP! Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corpâ„¢, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Contact Detail:
Harris Hill Charity Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter and Engagement Officer
✨Tip Number 1
Network within the local community in Dorset. Attend charity events, volunteer opportunities, and community meetings to meet potential colleagues and supporters. Building relationships with local groups can give you insights into the charity's needs and how you can contribute.
✨Tip Number 2
Familiarise yourself with the charity's mission and current projects. Understanding their goals will help you tailor your conversations and demonstrate your genuine interest in their work during interviews or networking events.
✨Tip Number 3
Showcase your interpersonal skills by engaging with supporters and volunteers on social media platforms. Share relevant content about the charity and interact with followers to highlight your enthusiasm for supporter engagement.
✨Tip Number 4
Prepare to discuss your experience in fundraising and supporter care in detail. Think of specific examples where you've successfully engaged with supporters or managed fundraising initiatives, as this will demonstrate your capability for the role.
We think you need these skills to ace Supporter and Engagement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Supporter Engagement Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Supporting Statement: In your supporting statement, clearly articulate your passion for the charity sector and your relevant experience in supporter care or fundraising. Use specific examples to demonstrate your interpersonal skills and ability to engage with diverse audiences.
Highlight Relevant Experience: Make sure to emphasise any previous roles that involved customer service, volunteer management, or community engagement. Detail your achievements in these areas to showcase your capability to foster relationships with supporters.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Harris Hill Charity Recruitment Specialists
✨Show Your Passion for the Cause
Make sure to express your genuine enthusiasm for the charity's mission during the interview. Research the charity's work and be prepared to discuss how your values align with theirs, as this will demonstrate your commitment to the role.
✨Highlight Your Interpersonal Skills
As a Supporter Engagement Officer, strong communication skills are essential. Be ready to share examples of how you've successfully built relationships in previous roles, whether with donors, volunteers, or community groups.
✨Demonstrate Organisational Abilities
Prepare to discuss your experience in managing multiple tasks and projects simultaneously. Use specific examples to illustrate how you prioritise your workload and ensure that all supporters feel valued and appreciated.
✨Be Ready to Discuss Fundraising Strategies
Familiarise yourself with various fundraising principles and best practices. Be prepared to share your ideas on how to identify new income opportunities and engage the local community effectively, as this will show your proactive approach to the role.
