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For Companies At a Glance
- Tasks: Conduct user research to shape a new insights product for the legal sector.
- Company: Chambers is redefining its Data and Insights offering to enhance customer value.
- Benefits: Enjoy flexible working, collaboration tools, and a chance to impact the legal industry.
- Why this job: Join a dynamic team focused on innovation and user-centric design in a fast-paced environment.
- Qualifications: No specific qualifications required; just a passion for user research and data insights.
- Other info: Work with cutting-edge tools like Teams, Sharepoint, and Notion while collaborating with industry experts.
The predicted salary is between 36000 - 60000 £ per year.
Chambers is in the process of defining a new proposition for the Data and Insights offering. Using the copious number of data points gathered during our core business of rankings, we would like to release more value to our customers as they conduct the ‘business of law’.
Main Duties and Responsibilities
- Identify the target customers’ willingness to pay in order to achieve product-market fit.
- Iterate through different concepts (provocations) at pace to enable a July start for infrastructure.
- Identify version 1 which will allow the technology team to deliver the first increment of value by end of November.
Scope
- Focus on the scope of our insights product. A clear list of available data points will be shared on start. Some are currently in manual format and this will influence priorities.
- Work with the internal product team, through Agile touch points to ensure they can move at pace.
- Collaborate and empower the product and technology team through the facilitation of the user research process to ensure maximum knowledge transfer.
- Work with the internal tools: Teams, Sharepoint, Miro, Dovetail, Notion.
- Collaborate with the Product Analyst to define product metrics and ensure long-term tracking for success.
- Out of scope is sourcing initial participants - we have an internal commercial partner who is committed. In scope is possible snowballing.
- Scheduling and GDPR process is in scope - we have an emerging UR guild so the Product Design team can help with any operational tasks.
Skills and Experience
Ultimately we want to identify product market fit. It is known that we may not have the right solution, so if we don’t hit PMF, a clear understanding of what was missing is necessary. At this point, we assume 3 iterations of 5-8 sessions with the target users. It might be less. We doubt we’ll get more in.
Rounds
Rounds could look like this: CMO of the law firm (customer), 2 X Law firm partner (internal customer). All three noted is that we are flexible on the exact makeup and timing of the above as the project needs dictate and indeed the participant availability presents itself.
List of user needs within Dovetail and Notion. Debrief (presentation) per round to ensure maximum knowledge transfer and enable decision making using the tool the team decides. Research sessions recorded and shared with the team.
Timelines
Development start by end of July. Steering committee approval needed by early June. At least 2 iterations done by Steering committee (the third if possible but we are aware recruitment is the issue here).
User Research Consultant employer: Chambers & Partners
Contact Detail:
Chambers & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Research Consultant
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Dovetail and Notion. Having a solid understanding of these platforms will not only help you during the interview but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research the concept of product-market fit and be prepared to discuss how you would approach identifying it for the Data and Insights offering. This shows that you understand the core objectives of the role and are proactive in your thinking.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully facilitated user research processes. Highlight your ability to collaborate with cross-functional teams, as this is crucial for the role.
✨Tip Number 4
Stay updated on trends in the legal industry and how data insights can add value. Being knowledgeable about the sector will help you engage in meaningful conversations during interviews and show your genuine interest in the role.
We think you need these skills to ace User Research Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the User Research Consultant position. Understand the main duties and responsibilities, as well as the skills and experience required. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in user research, product development, or working with Agile teams. Provide specific examples of how you've contributed to identifying product-market fit or facilitated user research processes.
Showcase Your Skills: Make sure to mention your familiarity with tools like Teams, Sharepoint, Miro, Dovetail, and Notion. If you have experience with scheduling and GDPR processes, include that as well. This will demonstrate your readiness to hit the ground running.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Discuss why you are interested in working with Chambers and how you can contribute to their Data and Insights offering.
How to prepare for a job interview at Chambers & Partners
✨Understand the Role
Make sure you have a solid grasp of what a User Research Consultant does, especially in the context of Chambers' new Data and Insights offering. Familiarise yourself with product-market fit concepts and be ready to discuss how you would identify customer willingness to pay.
✨Familiarise with Tools
Since the role involves working with tools like Teams, Sharepoint, Miro, Dovetail, and Notion, it’s crucial to demonstrate your proficiency with these platforms. If you haven’t used them before, consider exploring their functionalities beforehand.
✨Prepare for Collaboration
This position requires collaboration with various teams, including product and technology. Be prepared to share examples of how you've successfully worked in cross-functional teams and facilitated knowledge transfer in previous roles.
✨Showcase Your Research Skills
Highlight your experience in conducting user research sessions and how you’ve iterated on findings. Be ready to discuss your approach to gathering insights and how you ensure that the data collected leads to actionable outcomes.
