Head of Residential Management
Head of Residential Management

Head of Residential Management

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and build a new in-house residential management team.
  • Company: Join one of London's top players expanding into the Living space.
  • Benefits: Opportunity to shape a new team and influence company culture.
  • Why this job: Be at the forefront of a unique expansion in the residential market.
  • Qualifications: Proven expertise in Residential Property Management required.
  • Other info: This is a pioneering role with significant growth potential.

The predicted salary is between 72000 - 108000 £ per year.

Once in a blue moon, an opportunity like no other presents itself… this is one of those moons… One of London’s leading players in the Commercial arena have decided it’s now time to expand their offering into the Living space. Albeit this has been on the cards for a year or so, they have been waiting until all of their ducks are in a row, and well, the ducks are now firmly aligned and quacking.

This role requires a proactive leader with market-leading expertise in Residential Property Management. This is a unique opportunity to build and then lead an in-house residential management team, shaping the future of the business.

The current portfolio spans an institutional client base of pension funds and investors, with existing residential assets interlinked within their commercial & retail portfolios. These are continuing to grow and there is appetite to expand this further across the Build to Rent market.

As this role will be the first of its kind within the business, it means:

  • Building robust relationships with all key players across the Fund & Investor client base
  • Delivering a best in class service with a focus on residential customer experience
  • Developing and implementing strategies, training programmes and compliance standards
  • Recruiting and onboarding new team members as you look to grow the offering
  • Being the main point of contact throughout the business for all things residential

Please get in touch to discuss further.

Head of Residential Management employer: Oyster

As a leading player in London's commercial arena, this company offers an exceptional opportunity for the Head of Residential Management to shape the future of their residential services. With a strong focus on employee growth and development, you will be part of a dynamic work culture that values innovation and collaboration. The unique advantage of working here lies in the chance to build a new team from the ground up, while delivering a best-in-class service to a prestigious client base, all within the vibrant and diverse environment of London.
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Contact Detail:

Oyster Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Residential Management

✨Tip Number 1

Network with professionals in the residential property management sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients who can provide insights into the market and may even refer you for the role.

✨Tip Number 2

Research the company thoroughly. Understand their current portfolio, values, and future plans in the residential space. This knowledge will help you tailor your conversations and demonstrate your genuine interest in shaping their residential management team.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with building a new team. Think about examples from your past experiences where you've successfully led teams or projects, especially in residential property management.

✨Tip Number 4

Stay updated on trends in the Build to Rent market. Being knowledgeable about current developments and challenges in this area will position you as a forward-thinking candidate who can contribute to the company's growth strategy.

We think you need these skills to ace Head of Residential Management

Leadership Skills
Residential Property Management Expertise
Relationship Building
Customer Experience Focus
Strategic Planning
Training and Development
Compliance Knowledge
Recruitment and Onboarding
Communication Skills
Project Management
Market Analysis
Negotiation Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Residential Property Management. Focus on your leadership skills and any relevant achievements that demonstrate your ability to build and lead teams.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your expertise aligns with their needs, particularly in building relationships and delivering exceptional customer experiences.

Showcase Relevant Experience: When detailing your work history, emphasise your experience with institutional clients and any previous roles where you developed strategies or training programmes. This will show your capability to shape the future of the business.

Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.

How to prepare for a job interview at Oyster

✨Showcase Your Leadership Skills

As a Head of Residential Management, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed teams, implemented strategies, or improved processes.

✨Understand the Market Landscape

Familiarise yourself with the current trends in residential property management, especially within the Build to Rent market. Be ready to discuss how these trends can influence the company's strategy and your vision for the role.

✨Emphasise Relationship Building

This role requires building robust relationships with clients and stakeholders. Prepare to discuss your approach to relationship management and provide examples of how you've successfully built partnerships in previous roles.

✨Prepare for Strategic Discussions

Since you'll be developing and implementing strategies, think about your strategic vision for the residential management team. Be prepared to share your ideas on training programmes, compliance standards, and how you would enhance customer experience.

Head of Residential Management
Oyster
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