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- Tasks: Support field installations and troubleshoot technical issues across the UK.
- Company: Join a leading building products manufacturer experiencing significant growth.
- Benefits: Enjoy a competitive salary, bonus potential, and remote work flexibility.
- Why this job: Make a real impact in a supportive team while developing your technical skills.
- Qualifications: Strong technical background with hands-on installation and troubleshooting experience required.
- Other info: Home-based role with travel throughout North London; perfect for tech-savvy problem solvers.
The predicted salary is between 34000 - 38000 £ per year.
Elevation Recruitment Group is working with a leading building products manufacturing company who, due to significant growth, are looking to recruit multiple Field Technical Support Engineers to join their expanding field installations team that covers the UK.
Location: North London - Home Based, travelling throughout the area
Salary: £34,000 to £38,000 + bonus c £8,000 pa OTE £46k pa
The Field Technical Support Engineer will have a strong technical background and hands-on experience of the installation process and troubleshooting.
We are keen to speak with Field Technical Support Engineers with the following:
- Knowledge of installation process and troubleshooting (composite doors, windows, garage doors considered)
- Experience of working and communicating remotely promoting team collaboration
- Experience of performance monitoring and auditing
- Experience of developing work procedures
- Can-do attitude
- Comfortable with technical detail and developing improvement plans
If you are a dedicated and passionate technical support professional looking to make a significant impact in a growth industry with a fantastic and supportive company, please apply now. If you would like a confidential discussion on the Field Technical Support Engineer, or are based in another location but still interested, please contact Anna Morgan.
Field Technical Support Engineer employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific installation processes and troubleshooting techniques related to composite doors, windows, and garage doors. This knowledge will not only boost your confidence but also demonstrate your expertise during any discussions with our team.
✨Tip Number 2
Highlight your experience in remote communication and collaboration. Since this role involves working closely with teams from a distance, showcasing your ability to effectively communicate and promote teamwork will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with performance monitoring and auditing. Being able to articulate how you've successfully implemented these practices in previous roles will show us that you're capable of maintaining high standards in our field installations.
✨Tip Number 4
Adopt a proactive approach by thinking about potential improvement plans you could suggest for our installation processes. This will not only demonstrate your can-do attitude but also your commitment to continuous improvement, which is highly valued in our company.
We think you need these skills to ace Field Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical background and hands-on experience with installation processes. Include specific examples of troubleshooting composite doors, windows, or garage doors to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in remote communication and team collaboration, as well as your can-do attitude and ability to develop improvement plans.
Showcase Relevant Experience: When detailing your work history, focus on roles where you monitored performance, audited processes, or developed work procedures. Use metrics or achievements to quantify your impact in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at Elevation Recruitment Group
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical skills related to installation processes and troubleshooting. Be prepared to discuss specific experiences you've had with composite doors, windows, or garage doors, as this will demonstrate your hands-on expertise.
✨Emphasise Remote Communication Skills
Since the role involves working remotely, highlight your experience in communicating effectively with teams from a distance. Share examples of how you've successfully collaborated with colleagues or clients while working remotely.
✨Discuss Performance Monitoring Experience
Be ready to talk about your experience with performance monitoring and auditing. Provide concrete examples of how you've developed work procedures or improvement plans based on your findings, showcasing your analytical skills.
✨Exude a Can-Do Attitude
A positive attitude can set you apart from other candidates. During the interview, express your enthusiasm for the role and your willingness to tackle challenges head-on. This will resonate well with the company's supportive culture.
