Study Support Service Senior Manager

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Main area: RRDN Barts Core Staff – Other Non Pay (Rivers) Grade Band 8a Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week Job ref 259-7138515GSS

Site: Canary Wharf Town London Salary: £61,927 – £68,676 Per annum inc Salary period Yearly Closing: 23/04/2025 23:59

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

Job overview

Barts Health NHS Trust has a vision to be a high performing group of NHS hospitals, renowned for excellence and innovation and providing safe and compassionate care to our patients in east London and beyond.

Barts Health is the Host Trust of the North London Regional Research Delivery Network (RRDN). The RDN’s mission is to enable the health and care system to attract, optimise and deliver research across England, contributing to the NIHR\’s overarching goal of improving the health and wealth of the nation through research.

The Study Support Service team is integral to NIHR North London RRDN – a newly formed organisation building on the achievements of the NIHR Clinical Research Network. This role offers a dynamic and collaborative environment where you will contribute to shaping the future of health and care research in North London.

Interview date: Friday 9th May 2025

Main duties of the job

An exciting opportunity has arisen for an experienced and motivated leader to join the North London Regional Research Delivery Network (RRDN) as a Study Support Service (SSS) Senior Manager. This role is pivotal in ensuring the effective delivery of research studies across the region while contributing to the national NIHR RDN strategy.

As the Study Support Service Senior Manager, you will oversee the local operational delivery of the Study Support Service, ensuring high-quality, consistent services that align with national standards. This is a leadership role providing operational management of the SSS team and direct line management of 6 SSS Managers. You will support staff development, oversee performance reviews, and ensure the team has the skills and capabilities to meet both current and future demands.

The SSS Senior Manager will act as a senior leader both regionally, as well as working with a community of senior leaders across the national network to promote consistency across the Study Support Service. Essential to the role is close collaboration with key stakeholders and Delivery Organisations to provide strategic and operational support; as well as working collaboratively with Regional Specialty and Settings Leads to drive strategic objectives forward.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Detailed job description and main responsibilities

You will be accountable for ensuring and overseeing the smooth running of the SSS, including pre-approval services (such as Planning and Placement Services and national cost and attribution tools) and post-approval services (including portfolio oversight and on-request support).

If you have a passion for research delivery, strategic leadership, and team development, we would love to hear from you. Join us in shaping the future of research across North London and beyond.

Your primary base will be Canary Wharf. There is some flexibility for home working, however two days in the office per week is a minimum requirement. There may be some requirement to travel to Delivery Organisations across North London.

“We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.”

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Knowledge & Experience

• Experience of direct line management and managing teams to deliver clear objectives and performance targets, including through organisational change
• Experience of health and care research management, including the support of studies pre-approval and post-approval
• Experience of working collaboratively and in partnership with other organisations, with demonstrable experience of delivery across organisational boundaries
• Comprehensive understanding of research, the NHS and the wider health and care system including associated responsibilities to the public and patients
• Highly developed understanding of governance and legislative framework for clinical research in the NHS

Education and Qualifications

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

As an Equal Opportunities Employer we actively support applications from individuals who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.

Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.

Employer certification / accreditation badges

You’ll have access to a range of benefits including one of the best pension schemes in the UK, leisure and entertainment discounts and parental leave and childcare support schemes we’re really proud of.

We\’re also committed to ensuring that you are supported in gaining and developing the skills and knowledge needed to carry out your work safely and effectively, and to achieve your full potential. We offer a range of apprenticeships at all levels, as well as an extensive range of career development opportunities.

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