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For Companies At a Glance
- Tasks: Assist with housing benefits, collect rents, and support customers in budgeting.
- Company: Join a reputable Housing Association in Stoke-on-Trent with a strong community focus.
- Benefits: Enjoy a hybrid work model with competitive pay and ongoing temporary contract.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Experience in a similar role and knowledge of housing benefits are essential.
- Other info: This role offers flexibility with both office and remote work options.
The predicted salary is between 28800 - 43200 £ per year.
Hays are currently recruiting for an experienced Housing Assistant on a temporary ongoing basis for a reputable Housing Association based in Stoke-on-Trent. This is a hybrid role so will involve some working in the office as well as working remotely.
Your new role will be working within the Housing Team focusing on benefits and income management. You will be responsible for collecting rents, providing benefit advice and support, helping customers budget and monitoring those accounts that are falling in arrears and flagging them over to the appropriate income officers.
What you'll need to succeed:
- Proven experience working within a similar role.
- Good understanding of housing benefits/procedures.
- A real passion for helping others.
- Brilliant communication skills, with the ability to quickly build rapport.
What you'll get in return:
In return, you will receive a temporary ongoing contract with a competitive rate of pay.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Housing Assistant - Stoke employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant - Stoke
✨Tip Number 1
Familiarise yourself with the specific housing benefits and procedures relevant to Stoke-on-Trent. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've successfully built rapport with clients in previous roles. Being able to share these experiences can set you apart from other candidates.
✨Tip Number 3
Research the Housing Association's values and mission. Tailoring your conversation during any interviews or networking opportunities to align with their goals can show that you're a great fit for their team.
✨Tip Number 4
Consider reaching out to current or former employees on professional networking sites. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application.
We think you need these skills to ace Housing Assistant - Stoke
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Assistant position. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in housing assistance, benefits management, and customer support. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your communication skills. Mention how your background aligns with the needs of the Housing Team.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Show Your Experience
Make sure to highlight your previous experience in housing assistance or similar roles. Be prepared to discuss specific examples of how you've managed benefits and income, as this will demonstrate your suitability for the position.
✨Understand Housing Benefits
Brush up on your knowledge of housing benefits and procedures before the interview. Being able to discuss these topics confidently will show that you are well-prepared and understand the complexities of the role.
✨Demonstrate Your Communication Skills
Since the role requires building rapport with customers, practice articulating your thoughts clearly and empathetically. Think of examples where you've successfully communicated with clients or resolved conflicts.
✨Express Your Passion for Helping Others
During the interview, convey your genuine passion for helping others. Share stories that illustrate your commitment to supporting individuals in need, as this aligns with the values of the housing association.
