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- Tasks: Manage court lists, assist users, and ensure smooth courtroom operations.
- Company: Join HM Courts & Tribunals Service, a vital agency of the Ministry of Justice.
- Benefits: Earn £14.75 per hour with pension and holiday benefits; flexible hours available.
- Why this job: Gain valuable experience in a dynamic environment while supporting justice.
- Qualifications: Strong organisational and communication skills; administrative background preferred.
- Other info: DBS check required; opportunities for veterans and candidates with disabilities.
We have an exciting new job opportunity for an Usher to join our client HM Courts & Tribunals Service (HMCTS), an agency of the Ministry of Justice, working for Willesden Magistrates Court. This is a full-time temporary role for an ongoing 6 months with a view to extending the contract further.
Salary: £14.75 per hour (with benefits of pension scheme and holiday).
Hours: 37 hours per week, Monday to Friday, 9-5. Some flexibility required.
The List Caller is responsible for overseeing the list of cases being heard in court each day. They check in court users and guide them to the courtroom or waiting area. List callers maintain a record of cases scheduled for hearing and ensure everyone involved in a case attends court and knows what to do. This role will be a mixture of court ushering and supporting court users entering hearings.
- Prepare and manage daily court lists, ensuring accuracy and clarity.
- Call parties into courtrooms in accordance with the judge's direction and the running order.
- Maintain communication between the court and waiting parties regarding estimated call times.
- Coordinate with legal representatives, interpreters, and support services to ensure smooth transitions between cases.
- Assist with courtroom setup and ensure necessary documentation is in place before proceedings begin.
To carry out duties at Willesden Magistrates Court (and also going on a rota basis to work at Uxbridge & Ealing Magistrates Courts when required) to carry out duties such as post opening, case entry, answering telephone and counter queries.
Skills required:
- Professionalism: A strong, proactive attitude and the ability to remain composed in challenging situations.
- Organizational Skills: Prioritise tasks and manage time effectively in a busy, fast-paced environment.
- Communication Skills: Clear and professional communication both via telephone, email, and face-to-face.
- Self-Motivation: Ability to work independently and use initiative to complete tasks without supervision.
A DBS check will be needed before you can start this role; we will process this for you. If you are successful, you will be subject to security checks which take approximately 2-3 weeks to process. If you have excellent organisational skills, data entry skills, and an administrative background then do not delay and apply today!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
List caller/usher- Willesden Magistrates Temp employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land List caller/usher- Willesden Magistrates Temp
✨Tip Number 1
Familiarise yourself with the court system and the specific duties of a List Caller. Understanding the role's responsibilities will help you demonstrate your knowledge during any informal discussions or networking opportunities.
✨Tip Number 2
Network with current or former court staff, if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for interviews or casual conversations about the role.
✨Tip Number 3
Showcase your organisational skills in any interactions you have. Whether it's through your communication style or how you manage your time, demonstrating these skills can set you apart as a strong candidate for the role.
✨Tip Number 4
Be prepared to discuss scenarios where you've had to remain composed under pressure. The ability to handle challenging situations is crucial for this role, so having examples ready can make a positive impression.
We think you need these skills to ace List caller/usher- Willesden Magistrates Temp
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a List Caller/Usher. Highlight key skills such as professionalism, organisational skills, and communication abilities in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in administrative support or customer service that demonstrate your ability to manage tasks effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific examples of how your skills and experiences relate to the duties of the List Caller/Usher position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a List Caller/Usher. Familiarise yourself with court procedures, the importance of maintaining accurate daily lists, and how to communicate effectively with court users and legal representatives.
✨Showcase Your Organisational Skills
During the interview, highlight your organisational skills. Provide examples of how you've managed multiple tasks in a fast-paced environment, as this role requires prioritising and managing time effectively.
✨Demonstrate Professionalism
Exude professionalism throughout the interview. This includes dressing appropriately, being punctual, and maintaining a composed demeanour. The ability to remain calm under pressure is crucial for this role.
✨Prepare Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the position aligns with your career goals. Consider asking about the team dynamics or what a typical day looks like.
