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For Companies At a Glance
- Tasks: Diagnose, repair, and test household appliances while delivering excellent customer service.
- Company: Join Hotpoint, a global leader in household appliances with a trusted reputation.
- Benefits: Enjoy a competitive salary, company van, 20 days holiday, and access to exclusive discounts.
- Why this job: Experience hands-on training, career progression, and the excitement of working with cutting-edge technology.
- Qualifications: Passion for customer service, full UK driving licence, and a love for mechanics or engineering.
- Other info: This role offers a clear path to permanent employment with additional perks and bonuses.
The predicted salary is between 20318 - 22500 £ per year.
Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.
If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!
What's the Role About?
This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.
- Take the wheel! Drive your very own Hotpoint van to customers' homes
- Show your skills! Diagnose, repair, and test appliances to bring them back to life
- Be the face of Hotpoint! Deliver fantastic customer service
- Stay sharp! Keep your tools and stock in top-notch shape ready to go
- Level up! Promote Hotpoint's incredible products
We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!
What It Takes to Join Our Team
Think you've got what it takes? Here's what we're looking for:
- A passion for great customer service with energy and attention to detail.
- A full manual UK driving licence and the right to work in the UK.
- A love for all things mechanical, electrical, or engineering (experience is a bonus!).
- Physical fitness to handle heavy appliances
What's in It for You?
Get ready to love your job! Here's what's on offer:
- Pay: £25,397.00 - £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
- A fully equipped company van and fuel card
- 20 days holiday + bank holidays
- Access to Perkbox for discounts, treats, and more.
- First-class training for the very best start in a new career.
- A chance to land a permanent role with even more perks, bonuses, and benefits!
Training: Your Roadmap to Success!
Our Academy ensures you're supported every step of the way:
- 2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.
- Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like.
- Phase 1 Training: 3 weeks of in-depth learning at our training centre.
- On-the-Job Practice: up to 6 months to perfect your skills in the real world.
- Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?
Imagine a role where you:
- Receive world-class training from expert engineers & trainers
- Enjoy a clear progression path with endless opportunities to grow.
- Have the security of working with a trusted global brand.
- Earn great rewards while doing something you love.
Your Adventure Starts Here!
This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer employer: Concept
Contact Detail:
Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with Hotpoint's products and services. Understanding their range of household appliances will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with mechanical or electrical systems. Whether it's a hobby or previous work, demonstrating your practical skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss customer service scenarios. Since this role involves direct interaction with customers, think of examples where you've provided excellent service or resolved issues effectively.
✨Tip Number 4
Show enthusiasm for learning and development. The training programme is extensive, so expressing your eagerness to learn and grow within the company can make a positive impression.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Field Service Engineer entails. Familiarise yourself with the responsibilities and skills required, such as customer service, mechanical knowledge, and the ability to work independently.
Tailor Your CV: Craft your CV to highlight relevant experiences and skills that align with the job description. Emphasise any hands-on experience with mechanics or electrics, customer service roles, and your driving licence status.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and why you want to work with Hotpoint. Mention specific aspects of the job that excite you, such as the opportunity for hands-on training and customer interaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Concept
✨Show Your Passion for Mechanics
Make sure to express your enthusiasm for all things mechanical and electrical during the interview. Share any relevant experiences or projects that demonstrate your interest and skills in this area.
✨Highlight Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your approach to delivering excellent customer service. Provide examples of how you've handled customer queries or resolved issues in the past.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to diagnose and solve problems, especially in a hands-on environment. This will show your potential employer that you can think on your feet and tackle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions about the training process and career progression within Hotpoint. This shows your genuine interest in the role and helps you understand what to expect if you join the team.
