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- Tasks: Manage maintenance contracts and ensure performance targets are met.
- Company: Join one of the UK's largest property management firms in a dynamic retail environment.
- Benefits: Enjoy a supportive culture with direct access to top management and potential financial rewards.
- Why this job: This role offers growth opportunities, client engagement, and a chance to drive efficiency and profitability.
- Qualifications: Experience in commercial site or contract management, with strong client-facing skills required.
- Other info: You'll work closely with the Regional Account Director, making a significant impact on the division.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced M&E Contracts Manager to work for one of the UK's largest property management companies located at a large retail facility in Essex. The facility comprises mixed-use commercial offices and retail outlets.
You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a property manager.
Duties of the Technical Services Manager:
- Manage the performance of the Maintenance Service Provider, ensuring SLA's and KPI's are on target.
- Develop a rapport with the key stakeholders through professional engagement.
- Identify additional revenue streams through projects and contract enhancements.
- Produce monthly reports and attend monthly client meetings.
- Maintain a regular and frequent site presence.
A Technical Services Manager with a background and experience in:
- Commercial Site Management or Contract Management.
- M&E Facilities Management experience with a technical background.
- Strong client-facing skills.
- Building Services is not essential but experience within Electrical or Mechanical systems from another background would be beneficial.
- Team builder and motivator.
- Good networker, strong organiser, and multi-tasker.
You will be working very closely with the Regional Account Director, so it will be a close management unit. Your role as the new Technical Services Manager is to continue to develop the client relationship and drive up the efficiency and profitability; you will also take responsibility for the full P&L of the portfolio. You will also personally benefit financially by increasing the profitability of your division.
This is a key role within the division and there will be a big focus from the Directorship to see you succeed and support you in this position from the very top of the board, which will give you direct access to the highest level within the organisation.
If you would like a more detailed understanding of this role, please send us your CV and one of our consultants will be in touch to assist you in your application.
Technical Services Manager employer: Stallion Recruitment Ltd
Contact Detail:
Stallion Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network with professionals in the property management and facilities management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in M&E facilities management. Being knowledgeable about current practices will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed contracts or improved service delivery in previous roles. Real-life scenarios can demonstrate your capability and fit for the Technical Services Manager position.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our culture will help you align your responses during interviews, showing that you're not just a good fit for the role, but also for our team.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in M&E Contracts Management and commercial site management. Emphasise your understanding of maintenance contracts and client-facing skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical background and experience in managing performance against SLAs and KPIs. Mention specific examples of how you've developed client relationships and identified revenue streams in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in team building, organisation, and multitasking. These attributes are essential for the Technical Services Manager position, so make sure they stand out.
Follow Up: After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at Stallion Recruitment Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what a Technical Services Manager does. Familiarise yourself with the responsibilities outlined in the job description, especially around managing maintenance service providers and understanding SLAs and KPIs.
✨Showcase Your Client-Facing Skills
Since this role requires strong client engagement, prepare examples from your past experiences where you've successfully built relationships with stakeholders. Highlight how you’ve managed client expectations and resolved issues effectively.
✨Demonstrate Your Technical Knowledge
Even if your background isn't strictly in building services, be ready to discuss your experience with electrical or mechanical systems. Show that you can apply your technical knowledge to the role and understand the nuances of M&E facilities management.
✨Prepare for Financial Discussions
As you'll be responsible for the full P&L of the portfolio, brush up on your financial acumen. Be prepared to discuss how you've previously driven profitability and efficiency in your projects, and think about potential revenue streams you could identify in this new role.
