Integrated Network Services Engineer

Location: London or Sunbury-on-Thames, UK

Travel: Limited travel, but some overseas travel may be required

Salary: Negotiable (depending on experience), plus large company benefits and personal development opportunities

Interview Process: 2 Stage; with one virtual and one face to face

Hours: Monday – Friday: 9am – 5.30 pm (with some flexibility available)

Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high-profile organizations to enhance collaboration, engagement, and productivity. We design, engineer, and support AV and collaboration technology solutions that deliver real business value and exceptional user experiences.

The Integrated Network Services Engineer role plays a pivotal role across projects, service, and global support teams, providing critical network support for both our UK and international clients. You will be involved in network design, live network troubleshooting and security assessments, utilising a wide range of network hardware and software tools to ensure the optimal performance of Kinly's AV integrations. Additionally, you will contribute to establishing industry-leading AV network standards, reinforcing Kinly's commitment to excellence in the AV sector.

Key Responsibilities:

• Provide consultation and design support on Small, Medium and Large AV Integration projects, including analysis of design, configuration of network switches and actively tracking and supporting project network queries through to deployment and handover.
• Configure and provision of network switches for medium-large AV Integration projects using Web GUI’s and command line, based on information provided by system design schematics.
• Advise, design and support complex network deployments for complex AV Designs with multi-switch and multi-protocol configurations.
• Configure and deploy a range of different model switches, routers, and Wireless Access Points/Controllers for AV integration projects of differing topologies.
• Support Provisioning, Commissioning and Service teams to resolve system snags (network and AV hardware based).
• Provide support and diagnostic reports for off-site and on-site AV Deployments.
• Advise internal/external teams and deploy and test server-based platforms for AV Integration projects, eg. Smart management, monitoring etc. (incl. VM and Cloud).
• Support wider team with network security recommendations and reviews, carrying out low-level AV design security assessments on offline and client-facing deployments.
• Create and manage accurate Network schedules for large integration projects.
• Write client facing Network Deployment guides for AV Protocols, subject to internal reviews.
• Create internal and external facing High level AV/IT integration diagrams.
• Assist the INS Consultant(s) with design and AV integration on Large Scale and contractor led AV Integration projects.
• Actively self-maintain a portfolio of medium-large AV deployment projects.

Essential experience/Qualifications:

• Proven experience working in a similar role within the AV Industry.
• Good understanding of key AV networking protocols, notably Multicast management (IGMP, PIM) and Quality-of-Service models.
• Understanding of common AVoIP/IT Protocols, eg. Dante, RTSP, PTP.
• CCNA (Or Equivalent) certified.
• Command line network configuration.
• Proven Network Configuration, Troubleshooting and Fault-Finding experience.
• Experience with common AV Manufacturers E.g. Q-SYS, Crestron, Audinate, Extron.
• A passion for developing and improving network processes.
• Willingness to bring new ideas to the team.
• Ability to tackle challenging troubleshooting situations with a logical view.

Desirable Qualifications/Experience:

• Q-SYS Level 2.
• Dante Level 3.
• Active interest and understanding of network device security.
• Understanding of smart management solutions.

Equal Opportunities: At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.