At a Glance
- Tasks: Engage with clients, schedule appointments, and manage communications in a supportive team.
- Company: Join a growing mortgage company known for its ethical and award-winning customer service.
- Benefits: Enjoy a competitive salary, pension plan, and 25 days of annual leave.
- Why this job: Make a positive impact on clients' lives while working in a friendly environment.
- Qualifications: Motivated individuals with a positive attitude; training provided for the right candidates.
- Other info: Full-time, permanent position based in Manchester with opportunities for growth.
The predicted salary is between 30000 - 40000 £ per year.
Join this growing mortgage company in Manchester as a Telemarketer / Diary Planner and contribute to the continued success of this friendly and supportive team.
Our client's dedicated team is committed to providing a personalised mortgage solution, ensuring a stress-free process for their valued clients. Their award-winning customer service reflects their ethos of ethical, compliant, and affordable recommendations. Their expert mortgage brokers guide clients through the entire process, offering annual reviews to ensure suitable arrangements. Testimonials attest to their exceptional customer service and success. Apply today to be in with a chance of joining this excellent team and make a positive impact on people's lives!
About the Role:
As a Mortgage Telemarketer/Diary Planner, the successful candidate will play a crucial role in responding to client mortgage inquiries, understanding their needs, and scheduling appointments with the esteemed Mortgage Advisors. This position offers an exciting opportunity to work independently within a supportive team environment.
Key Responsibilities:
- Respond to client mortgage inquiries and gain insights into their requirements.
- Schedule appointments with Mortgage Advisors for further consultations.
- Utilise excellent IT skills to manage diaries and communications efficiently.
- Demonstrate a professional and friendly telephone manner.
About You:
Our client seeks a motivated individual with a positive attitude, dedicated to helping clients achieve their dreams. While mortgage or financial services experience is advantageous, they welcome candidates with the right attitude and provide comprehensive training.
Benefits:
- Competitive salary: £30,000.00-£40,000.00 per year.
- Company pension plan.
- 25 days of annual leave.
Join our client’s award-winning team and make a difference in people's lives. Apply now to be part of this exciting journey.
Other suitable skills and experience include Mortgage Advisor, Financial Advisor, Mortgage Administrator, Customer Service Representative (Financial Services), Sales Representative (Financial Services), Mortgage Underwriter, Mortgage Processor, Mortgage Consultant, Mortgage Broker, Mortgage Specialist, Telemarketer, Telemarketing, Diary Planner, Diary Organiser, Diary Administrator, Admin, Sales, Telesales.
Telemarketer employer: Taylormade Finance
Contact Detail:
Taylormade Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketer
✨Tip Number 1
Familiarise yourself with the mortgage industry and common terminology. Understanding key concepts will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Practice your telephone manner by role-playing with friends or family. A friendly and professional tone is crucial for a Telemarketer, so getting comfortable with this can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the mortgage and financial services sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Research the company’s values and customer service approach. Being able to articulate how your personal values align with theirs during an interview can make a strong impression on the hiring team.
We think you need these skills to ace Telemarketer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telemarketer / Diary Planner. Familiarise yourself with the mortgage industry and the specific tasks involved in responding to client inquiries and scheduling appointments.
Tailor Your CV: Highlight relevant experience in customer service or telemarketing in your CV. Emphasise skills such as communication, IT proficiency, and any previous roles that demonstrate your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your positive attitude. Mention why you want to join this particular company and how you can contribute to their mission of providing excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Taylormade Finance
✨Know the Company
Before your interview, take some time to research the mortgage company. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Your Communication Skills
As a Telemarketer, excellent communication is key. Practice speaking clearly and confidently. During the interview, showcase your ability to engage in friendly conversation and respond to questions thoughtfully.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling inquiries. Be ready to discuss how you would approach client interactions and schedule appointments effectively. Use examples from past experiences to illustrate your points.
✨Show Enthusiasm and Positivity
The company is looking for motivated individuals with a positive attitude. During the interview, express your enthusiasm for helping clients achieve their dreams and your eagerness to be part of a supportive team.