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- Tasks: Lead product development and enhance customer experience in a dynamic sports tech environment.
- Company: Join an innovative startup focused on revolutionising health and fitness with cutting-edge connected devices.
- Benefits: Enjoy a hybrid work model, competitive salary, and meaningful equity in a growing company.
- Why this job: Be at the forefront of product innovation with global ambitions and a passionate team.
- Qualifications: Experience in connected hardware and a knack for balancing tech and user needs is essential.
- Other info: Work closely with industry leaders in tech, sport, and wellness.
The predicted salary is between 43200 - 72000 £ per year.
We're working with an early-stage client on a mission to build a sector-defining company in the world of health & fitness, starting with a first of its kind, physical-digital product. Our client is now hiring a Product & CX Leader: a broad and hands-on role that sits across product development, customer experience, and project management. Reporting directly to the founder and working closely with tech, design, and manufacturing partners, you’ll be at the centre of it all - owning the product roadmap, refining the end-to-end user journey, balancing hardware, software, and firmware decisions, and ensuring that customer feedback translates into elegant, scalable solutions.
What they're looking for:
- Experience in connected hardware (e.g. wearables, healthtech, smart home, IoT)
- Comfortable spanning mobile apps, physical product, and service design
- At ease operating in lean, fast-moving environments
- Practical, detail-oriented, and customer obsessed
It’s a rare opportunity to lead product in a company with global ambitions, impressive early traction, and backing from some of the most respected names in tech, sport, and wellness.
Location: Hybrid (London & Remote)
Package: Competitive salary + meaningful equity
If you're curious, drop us a line!
Product Management and Customer Experience Lead | Sports Tech | Connected Devices employer: JD&Co
Contact Detail:
JD&Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Management and Customer Experience Lead | Sports Tech | Connected Devices
✨Tip Number 1
Familiarise yourself with the latest trends in connected devices and health tech. Understanding the current market landscape will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the sports tech and health sectors. Attend relevant events or webinars to connect with industry leaders, which could lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer experience in previous roles. Highlighting your hands-on experience with product development and user journey optimisation will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work in fast-paced environments by sharing stories of how you've successfully managed projects under tight deadlines. This will illustrate your adaptability and readiness for the dynamic nature of the role.
We think you need these skills to ace Product Management and Customer Experience Lead | Sports Tech | Connected Devices
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Product Management and Customer Experience Lead position, especially in the context of connected devices and health tech.
Tailor Your CV: Customise your CV to highlight relevant experience in product development, customer experience, and project management. Emphasise any work you've done with connected hardware or in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and fitness technology. Discuss how your background aligns with the company's mission and how you can contribute to their goals, particularly in refining user journeys and integrating customer feedback.
Showcase Relevant Projects: If applicable, include specific examples of projects you've led or contributed to that demonstrate your ability to balance hardware, software, and customer needs. Highlight any successful outcomes or innovations that resulted from your efforts.
How to prepare for a job interview at JD&Co
✨Showcase Your Experience with Connected Devices
Make sure to highlight your experience with connected hardware, such as wearables or IoT devices. Be prepared to discuss specific projects where you successfully integrated hardware and software, demonstrating your understanding of the unique challenges in this space.
✨Demonstrate Customer-Centric Thinking
Since the role is customer-obsessed, come equipped with examples of how you've gathered and implemented customer feedback in previous roles. Discuss how you refined user journeys based on real user data to create better product experiences.
✨Emphasise Your Adaptability in Fast-Paced Environments
The company values agility, so be ready to share instances where you thrived in lean, fast-moving settings. Talk about how you prioritised tasks and made quick decisions that positively impacted product development.
✨Prepare for Cross-Functional Collaboration
As you'll be working closely with tech, design, and manufacturing partners, prepare to discuss your experience in cross-functional teams. Highlight how you facilitated communication and collaboration to ensure everyone was aligned on the product vision.
