Customer Assistant - Operations - Gateshead Teamvalley
Customer Assistant - Operations - Gateshead Teamvalley

Customer Assistant - Operations - Gateshead Teamvalley

Gateshead Temporary No home office possible
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At a Glance

  • Tasks: Join our team to manage deliveries and keep the store stocked.
  • Company: M&S is a leading retailer known for quality and customer service.
  • Benefits: Enjoy flexible working hours and a commitment to inclusivity.
  • Why this job: Be part of a dynamic team that ensures smooth operations behind the scenes.
  • Qualifications: Must be digitally confident and a strong team player.
  • Other info: This role requires applicants to be 18 or older due to safety regulations.

Temporary Position, 16 Hours

This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Working Hours:

  • Monday 04:00-08:00
  • Tuesday 04:00-08:00
  • Friday 04:00-08:00
  • Saturday 04:00-08:00

Role Overview: Join our team at M&S as a Customer Assistant in Warehouse Operations, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.

Responsibilities:

  • Accepting deliveries and unpacking goods.
  • Preparing crates to ensure our shop floor is fully stocked.
  • Using in-store systems and tools to track deliveries and manage stock.
  • Working closely with colleagues to ensure a smooth operation.

Qualifications:

  • Being digitally confident.
  • Ability to work flexibly across various operational tasks.
  • Strong team player skills.

Inclusivity Commitment: M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. We are happy to talk flexible working and invite you to share any requirements for reasonable adjustments during your application process.

Customer Assistant - Operations - Gateshead Teamvalley employer: MARKS&SPENCER

At M&S, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and inclusivity. Our Gateshead Team Valley location provides flexible working hours and opportunities for personal growth, ensuring that our employees feel valued and empowered in their roles. Join us to be part of a dynamic team where your contributions make a real difference in delivering quality service to our customers.
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Contact Detail:

MARKS&SPENCER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Operations - Gateshead Teamvalley

✨Tip Number 1

Familiarise yourself with the specific equipment and cleaning agents mentioned in the job description. Understanding how to operate these safely will show your commitment to health and safety, which is crucial for this role.

✨Tip Number 2

Highlight your experience with stock management systems or any relevant digital tools during your interview. Being digitally confident is key, so be prepared to discuss how you've used technology in previous roles.

✨Tip Number 3

Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with colleagues in past jobs. This role requires strong team player skills, so showing that you can work well with others will set you apart.

✨Tip Number 4

Be ready to discuss your flexibility in working hours, especially since this position involves early mornings. Showing that you're adaptable and willing to take on various operational tasks will make you a more attractive candidate.

We think you need these skills to ace Customer Assistant - Operations - Gateshead Teamvalley

Attention to Detail
Teamwork
Time Management
Digital Literacy
Flexibility
Communication Skills
Problem-Solving Skills
Ability to Operate Specialist Equipment
Health and Safety Awareness
Stock Management
Organisational Skills
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Customer Assistant position. Highlight your relevant experience in warehouse operations or customer service.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job. Emphasise your ability to work early mornings, your digital confidence, and any previous experience with stock management or teamwork.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the importance of operations in a retail environment and how you can contribute to a smooth operation.

Highlight Flexibility and Teamwork: In your application, emphasise your flexibility in working hours and your ability to collaborate effectively with colleagues. This is crucial for the role, so provide examples of how you've demonstrated these qualities in past positions.

How to prepare for a job interview at MARKS&SPENCER

✨Show Your Early Bird Spirit

Since the role requires early morning shifts, demonstrate your enthusiasm for working at those hours. Share any previous experiences where you successfully managed early starts or how you adapt your routine to fit this schedule.

✨Highlight Teamwork Skills

Emphasise your ability to work well in a team. Provide examples of past experiences where you collaborated with colleagues to achieve a common goal, especially in a fast-paced environment like warehouse operations.

✨Demonstrate Digital Confidence

As the role involves using in-store systems and tools, be prepared to discuss your digital skills. Mention any relevant software or systems you've used before, and express your willingness to learn new technologies quickly.

✨Understand Health and Safety Protocols

Familiarise yourself with health and safety regulations, especially regarding the use of cleaning agents and operating equipment. Showing that you prioritise safety will reflect positively on your candidacy.

Customer Assistant - Operations - Gateshead Teamvalley
MARKS&SPENCER
Location: Gateshead
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