Portfolio Management Office (PMO) Lead

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The Technology and transformation team drives the evolution of AllSaints, ensuring our projects are delivered with precision and impact. We are passionate advocates for innovation and efficiency, and aspire to provide the best frameworks and support to enable our teams' success. We are looking for a Portfolio Management Office (PMO) Lead to join our team and support our complex technology and transformation projects, guiding them through all phases of delivery. You will be instrumental in establishing and maintaining robust PMO frameworks, ensuring projects are delivered on time, within budget, and to the highest standards. Prior experience in leading PMO functions within a fast-paced environment and positively influencing stakeholders to achieve project goals is essential for this role.

Our Transformation & Technology team is based in our iconic East London Studios, the heart of AllSaints head office. We are a collaborative team, working together to deliver innovative solutions that drive our business forward. We are encouraged to be active business partners, working closely with our stakeholders to understand their needs and deliver impactful results. We make great things happen, sharing ideas and suggestions to continuously improve our processes and ways of working. Reporting into the Global Director of Transformation, and working closely with the Head of Technology Delivery, this position will sit within the broader Transformation & Technology team to provide portfolio-level governance, reporting and support. At the heart of what we do is to ensure we balance efficiency with delivering exceptional outcomes.

What will I be doing?

• Building strong relationships and working collaboratively with all teams and departments to ensure projects align with business goals
• Establishing and maintaining robust PMO frameworks which set the standards for delivery, including methodologies, standards, and processes
• Overseeing project governance, including defining structures and overseeing the delivery of portfolio reporting
• Providing constructive advice and support to project managers, ensuring projects are delivered effectively
• Proactively identifying, assessing, and mitigating project risks and issues
• Managing project budgets, timelines, and resource allocation
• Setting the standard for business case creation and presentation, supporting project teams through the process
• Delivering regular portfolio updates and recommendations to senior leadership teams
• Ensuring accurate documentation and data management across all projects
• Supporting with project reporting, tracking and scheduling in Transformation & Technology projects
• Delivering training on PMO processes and project management best practices
• Collaborating with Global Head of Transformation, Global Head of Technology Delivery and IT Director, NA to build and maintain transformation roadmap
• Any ad-hoc activities as required

What skills do I need?

• First and foremost, you have a passion for driving project success and a talent for partnering with stakeholders and project teams. You know how to listen, connect, and provide thoughtful guidance
• Positive and proactive: you want to empower our teams to achieve their best. You are committed to delivering high-quality project outcomes
• You have a strong foundation in project management methodologies (Agile, Waterfall, etc.) and are confident in navigating complex projects
• You understand the importance of data integrity and strive for accuracy in all aspects of project management
• You have a proven ability to challenge yourself and embrace new opportunities for development
• You are tech-savvy and proficient in using project management software (Jira, MS Project, etc.) and data visualization tools
• An active user of digital tools, with proven ability to leverage them for project success
• Strong business acumen – you understand the impact of projects on business goals
• Honest, trustworthy, and collaborative – you embody our brand values
• A protector of our brand. A mentality to care for our projects, budgets, and timelines, as well as our teams

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

• The Customer is the Boss - We work as one proud team to get the best for our customers
• One Team - We are joined up and encourage others to share their ideas
• We Do What We Say We Will - We know our goals, and we work with clear outcomes in mind
• We Are Responsible - We are self aware, understand the impact we have on others and are positive about the future

A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. We are a disability committed certified employer. Employee discount for you to spend with family and friends. 25 days holiday increasing to 28 days after 2 years continuous service. Bank holidays, birthdays and volunteering days off. Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Hybrid working in our historic East London studios, working hours are 9-5.30pm. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.