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- Tasks: Lead employee relations strategies across Europe, tackling challenges and driving solutions.
- Company: Join Amazon, a global leader in e-commerce, known for innovation and diversity.
- Benefits: Enjoy flexible work options, travel opportunities, and a vibrant team culture.
- Why this job: Make a real impact on employee experiences while collaborating with diverse teams.
- Qualifications: University degree in employee relations; fluency in English required, additional languages preferred.
- Other info: This role involves up to 50% travel across Europe.
The predicted salary is between 43200 - 72000 £ per year.
This role can be based in multiple locations in the UK, as well as in Ireland, Germany, Spain, France, or Italy. The ER BLP is part of the Employee Experience and Relations (EXR) field ER organization and reports into EU Snr ER BL Partner, supporting the strategic ER partner for a BL across Europe. The role is aligned to Snr Operational Leaders for either Customer Fulfilment (CF), Amazon Transportation Services (ATS), Amazon Logistics (AMZL, AMXL), or Delivery Operations (DSP, Flex, Sub-Same Day).
They act as a trusted advisor who connects business challenges to ER activities and outcomes, partner with business lines on pan-Europe employee and labor relations risk identification and mitigation strategies, support organizational change, and respond to emerging business and risk opportunities at Europe level. They work in close collaboration with the Snr ER BL Partner, Country Field ER teams and respective Head of Country ER Leadership to deliver BL specific country insights and ensure that fair, consistent, and transparent employee and labor relations processes are applied across all BL operations.
They partner effectively with support teams for BL needs and do not think in BL silos; moreover, they are collectively ER custodians of cross-border and cross-BL collaboration and communication. They possess significant employee and labor relations expertise, high judgment, analytical and communication skills. Where applicable, they will support the BL to ensure Amazon works with and respects: the rights and experience of employees to establish and join internal employee representative bodies (ERBs); engagement in constructive relationships and dialogue and operational strategy in terms of ERBs and external employee representatives; the promotion, safeguarding and advocacy for positive relationships and experience with third-party delivery service providers to ensure the business has the maximum flexibility to operate and deliver for our customers.
This role requires up to 50% business travel across Europe.
Key job responsibilities- LABOR RELATIONS ADVICE AND STRATEGY • Support the implementation of the BL specific ER strategy, in partnership with ER HOC, aimed at allowing the business to scale and adapt to a changing labor relations landscape.
- • Identify trends and challenges, predict and mitigate risks, and develop and execute solution-focused pan-Europe strategies and programs that meet BL objectives.
- • Work reactively on crisis-oriented issues in partnership with ER HOC and Snr ER BL Partner under time limitations while exercising excellent judgment and leadership.
- • In partnership with our legal, PxT, and ER HOC teams, provide accurate and timely advice on employee and labor relations mechanisms in concert with meeting business needs.
- • Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs across the network.
- • Independently own and lead successfully large-scale, network-wide projects that improve frontline partner experience and deliver on the BL ER strategy.
- • Deliver innovative solutions that challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions that can be applied across all countries.
- • Develop and assess engagement mechanisms that maintain positive workplace environments for associates and delivery service providers; assess and inform leadership on key areas of improvement at the regional/Europe level.
- • Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
- • Act as a trusted advisor, supporting the business line relationship for ER and ensure the ER field organization have the tools and resources needed to deliver for your BL.
- • Build constructive relationships with critical stakeholders and peers to role model the sharing of information, influence change, and leverage resources to deliver results.
- • Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution, contributing to ER BL documents at the regional Europe level.
About the team Join our diverse team of specialists who tackle complex challenges across Europe, focusing on program management, stakeholder relationships, and industrial relations, with expertise in third-party partnerships. Working alongside field-based colleagues, we provide comprehensive European-wide solutions while understanding local nuances. Our unique positions offer both regional alignment and individual project leadership opportunities. We’ve cultivated an inclusive environment where diversity is celebrated, peer coaching is encouraged, and everyone gets their moment to shine. Our strength lies in how we collaborate, share experiences, and support each other’s development while delivering exceptional results across our portfolio of work.
BASIC QUALIFICATIONS- University degree and professional experience in Europe employee relations.
- Project/program experience.
- Fluency in both written and spoken English (CEFR, C2).
- Post graduate education in human resources, employee/labor relations, law.
- Fluency in at least one other European language is desirable (CEFR C2).
- Experience working with third-party contractor work forces.
- Experience analyzing metrics and assessing employee sentiment data to find root causes and develop short-, medium-, and long-term plans.
- Confident handling of MS Office applications (Outlook, Word) and HR information systems.
- Comfortable working independently in fast-paced, ambiguous environments.
- Possess strong change management, leadership, negotiation, and influencing skills.
- Demonstrated ability to design and execute complex strategies across large networks in multiple countries.
Employee Relations Manager, EU EXR Delivery employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager, EU EXR Delivery
✨Tip Number 1
Familiarise yourself with the specific employee relations landscape in the countries you're applying for. Understanding local laws and cultural nuances will help you stand out as a candidate who can navigate complex challenges across Europe.
✨Tip Number 2
Network with professionals in the employee relations field, especially those who have experience working with third-party contractors. This can provide you with valuable insights and connections that may give you an edge during the hiring process.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've used data to drive decisions in previous roles. Be ready to discuss specific metrics you've analysed and how they influenced your strategies.
✨Tip Number 4
Showcase your leadership capabilities by sharing experiences where you've successfully led projects or initiatives. Highlight your ability to work independently and manage ambiguity, as these are key traits for the role.
We think you need these skills to ace Employee Relations Manager, EU EXR Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, project management, and any specific skills mentioned in the job description. Use keywords from the job posting to align your qualifications with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Employee Relations Manager role. Discuss your understanding of the challenges in employee relations across Europe and how your experience can help address them.
Showcase Analytical Skills: In your application, provide examples of how you've used data to inform decisions or strategies in previous roles. Highlight any experience you have with analysing metrics and assessing employee sentiment, as this is crucial for the position.
Demonstrate Leadership Experience: Include specific instances where you've led projects or initiatives, especially those that required collaboration across teams or countries. This will show your ability to work independently and drive results in a complex environment.
How to prepare for a job interview at ENGINEERINGUK
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description and the key responsibilities of the Employee Relations Manager role. Familiarise yourself with the specific challenges and opportunities that come with managing employee relations across multiple countries in Europe.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data and analytics in previous roles to identify trends and develop strategies. Highlight any experience you have in assessing employee sentiment data and how it has informed your decision-making.
✨Demonstrate Your Communication Abilities
As this role requires strong communication skills, be ready to provide examples of how you've effectively communicated complex ideas or strategies to various stakeholders. Practice articulating your thoughts clearly and concisely.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and judgement in crisis situations. Think of examples from your past experiences where you successfully navigated challenging employee relations issues and what the outcomes were.
