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- Tasks: Lead the housekeeping team to ensure pristine guest rooms and common areas.
- Company: Join Shangri-La, a renowned luxury hotel brand known for exceptional service.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts on stays.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction.
- Qualifications: Previous experience in housekeeping or supervisory roles is preferred.
- Other info: Opportunity for career growth within a prestigious hotel chain.
The predicted salary is between 24000 - 36000 £ per year.
We have a great opportunity for a Floor Supervisor to join our Housekeeping department. You will be responsible for ensuring all guestrooms and floor areas are cleaned, maintained, and presented accordingly to the standards of excellence by Shangri-La. You will deliver all requests aligned with our excellent service promise. The same care should be extended to all areas.
Floor Supervisor - Housekeeping employer: Shangri-La Hotel at The Shard
Contact Detail:
Shangri-La Hotel at The Shard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor - Housekeeping
✨Tip Number 1
Familiarise yourself with the standards of excellence that Shangri-La upholds. Understanding their values and service promises will help you demonstrate your alignment with their expectations during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles. Be ready to discuss specific examples of how you've maintained high standards and led a team effectively, as this will show your capability for the Floor Supervisor position.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've had to address issues on the floor or with guest requests, as this will illustrate your ability to handle challenges in a fast-paced environment.
✨Tip Number 4
Research common housekeeping practices and trends in the hospitality industry. Being knowledgeable about current best practices can set you apart and demonstrate your commitment to continuous improvement in your role.
We think you need these skills to ace Floor Supervisor - Housekeeping
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Floor Supervisor in Housekeeping. Highlight your understanding of maintaining cleanliness and service excellence in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in housekeeping or supervisory roles. Emphasise any achievements related to maintaining high standards and delivering excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high standards. Mention specific examples of how you've successfully managed teams or improved service quality in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Floor Supervisor.
How to prepare for a job interview at Shangri-La Hotel at The Shard
✨Know the Standards
Familiarise yourself with Shangri-La's standards of excellence in housekeeping. Be prepared to discuss how you would maintain these standards and ensure that all areas are cleaned and presented to perfection.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll be leading a team. Highlight your previous experience in managing staff, resolving conflicts, and motivating your team to deliver exceptional service.
✨Demonstrate Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to provide examples of how you've ensured high cleanliness standards in past roles and how you would approach this in the new position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to handle guest complaints or manage unexpected challenges in housekeeping.
