Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and enhance quality systems, ensuring product excellence and compliance with ISO 9001 standards.
- Company: Join a leading manufacturing business in Norfolk focused on innovation and continuous improvement.
- Benefits: Enjoy a competitive salary of £50,000pa plus benefits, working Monday to Friday.
- Why this job: Make a real impact on quality standards and drive improvements in a forward-thinking environment.
- Qualifications: Experience with ISO 9001 systems, strong analytical skills, and effective communication are essential.
- Other info: Opportunity to collaborate with teams and stakeholders, fostering a culture of quality throughout the organisation.
The predicted salary is between 40000 - 60000 £ per year.
Michelle Denny Recruitment is recruiting for a leading manufacturing business in Norfolk and is seeking a Quality Manager to lead and implement exceptional quality systems and practices. This is an opportunity for an experienced professional to drive continuous improvement and ensure compliance with industry-leading standards. Salary is £50,000pa doe, plus benefits, working Monday to Friday.
The Quality Manager will be responsible for maintaining and enhancing ISO 9001 systems, managing quality processes, and ensuring product excellence meets customer expectations. The role requires collaboration with internal teams, suppliers, and customers to achieve key performance targets and foster a culture of quality throughout the organisation.
Key Responsibilities:
- Plan, develop, and manage the ISO 9001 Quality System to maintain compliance and approvals.
- Lead the Quality Department, overseeing daily quality records, audits, and continuous improvement initiatives.
- Monitor and manage non-conformance systems and customer complaints, utilising tools such as 8Ds and 5 Whys to identify and resolve issues.
- Conduct internal audits, risk assessments, and ensure all processes align with company standards.
- Report monthly quality KPIs, including On Time Delivery, reject levels, and associated trends to senior leadership.
- Collaborate with customers and suppliers to achieve performance targets and maintain effective quality processes.
Experience Required:
- Proven experience managing ISO 9001 Quality Systems and auditing processes.
- Exceptional attention to detail with the ability to analyse and report on quality data effectively.
- Strong communication skills to interact confidently at all levels of the business, as well as with external stakeholders.
- Proficiency in using quality tools and techniques to resolve issues and implement improvements.
- A working knowledge of metrology and the ability to interpret engineering drawings would be a great advantage.
- Computer literacy and a proactive approach to driving quality standards and processes.
The Opportunity:
This is a chance to join a forward-thinking organisation that values business excellence, innovation, and continuous improvement. The successful candidate will play a critical role in maintaining high standards, ensuring compliance, and making a tangible impact on the company’s growth and success.
Interested candidates are encouraged to apply now by submitting their current CV, but feel free to contact Michelle Denny to discuss this position in greater detail.
Quality Manager employer: Michelle Denny Recruitment
Contact Detail:
Michelle Denny Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Familiarise yourself with ISO 9001 standards and recent updates. Being well-versed in these standards will not only help you during interviews but also demonstrate your commitment to quality management.
✨Tip Number 2
Prepare examples of how you've successfully implemented quality improvement initiatives in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your impact on quality systems.
✨Tip Number 3
Network with professionals in the manufacturing and quality management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Quality Manager position.
✨Tip Number 4
Research the company’s current quality practices and any recent news about their products or services. This knowledge will allow you to tailor your discussions during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ISO 9001 Quality Systems and any relevant auditing processes. Use specific examples that demonstrate your attention to detail and ability to analyse quality data.
Craft a Strong Cover Letter: In your cover letter, express your passion for quality management and continuous improvement. Mention how your skills align with the responsibilities of the Quality Manager role, particularly in leading quality initiatives and collaborating with teams.
Highlight Relevant Experience: When detailing your work history, focus on roles where you managed quality processes or led teams. Include any specific achievements related to improving quality standards or resolving customer complaints using tools like 8Ds and 5 Whys.
Showcase Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively interacted with various stakeholders, including internal teams and external suppliers. This will demonstrate your ability to foster a culture of quality.
How to prepare for a job interview at Michelle Denny Recruitment
✨Showcase Your ISO 9001 Knowledge
Make sure to highlight your experience with ISO 9001 systems during the interview. Be prepared to discuss specific examples of how you've maintained compliance and implemented quality improvements in previous roles.
✨Demonstrate Problem-Solving Skills
Since the role involves managing non-conformance systems and customer complaints, be ready to share instances where you've successfully used tools like 8Ds and 5 Whys to resolve issues. This will show your analytical skills and proactive approach.
✨Communicate Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing quality data and collaborating with internal teams and external stakeholders.
✨Prepare for Technical Questions
Brush up on your knowledge of metrology and engineering drawings, as these could come up in the interview. Being able to interpret technical documents will demonstrate your proficiency and readiness for the role.
