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- Tasks: Lead learning initiatives, design training, and enhance employee development in a dynamic environment.
- Company: Join a leading food and beverage retail business with an award-winning culture.
- Benefits: Enjoy hybrid work options, excellent benefits, and a supportive team atmosphere.
- Why this job: Shape the future of talent development while collaborating with passionate teams.
- Qualifications: Experience in L&D or people development, strong project management skills, and a creative problem-solver.
- Other info: Only shortlisted candidates will be contacted; we value diversity and encourage all to apply.
The predicted salary is between 55000 - 65000 £ per year.
Hybrid in the Guilford Area
Excellent Benefits
Award winning culture and working environment.
Salary: £65,000 - £70,000 + Bonus.
Location: Guilford, Greater London.
Hybrid: 2 days per week in office and 3 days WFH.
JGA are partnering with a leading food and beverage retail business seeking an employee focussed and culture driven Learning and Development Leader to contribute to P&C strategy, shaping and implementing initiatives that attract and retain top talent, aiding the constant development of their employees.
Your Day to Day:
- Build strong relationships across restaurant teams (both company and franchise) and global stakeholders.
- Define L&D priorities that meet today’s needs and set us up for future success.
- Design and deliver engaging, practical training that drives capability and performance in restaurants.
- Partner with senior leaders to develop leadership and coaching effectiveness.
- Identify and close skill gaps, both current and future, through insight-driven solutions.
- Track, measure and evolve the effectiveness of our learning offer.
- Manage our learning platforms and tech—ensuring content is up to date, accessible, and impactful.
- Collaborate with experts to keep our programmes fresh, relevant, and aligned to business needs.
- Own and shape the global leadership development curriculum.
- Manage third-party suppliers and budgets to get the best out of our tools and partnerships.
- Support wider People & Culture initiatives where needed.
What we're looking for:
- A natural collaborator who thrives in change and enjoys solving problems creatively.
- Experience leading L&D or people development programmes, ideally in a customer-facing environment.
- Strong project management and multitasking skills—able to juggle and prioritise with ease.
- Confidence in using data and insights to guide decisions and measure success.
- A future-focused mindset—curious about what’s next and comfortable challenging the status quo.
- Experience working with LMS platforms and digital learning tools is a bonus (e.g., Articulate, Vyond, Camtasia, Edapp).
Please note - due to high application volumes, only shortlisted candidates will be contacted within 2 weeks. If you don't hear from us, your application was unsuccessful this time. We thank you for your interest and encourage you to apply for future opportunities.
Interested? Contact Sam at JGA today!
JGA Recruitment Group Ltd are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003.
Learning and Development Lead employer: James Gray Associates
Contact Detail:
James Gray Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Lead
✨Tip Number 1
Network with professionals in the Learning and Development field, especially those who have experience in customer-facing environments like retail or hospitality. Attend industry events or webinars to connect with potential colleagues and gain insights into the latest trends and practices.
✨Tip Number 2
Familiarise yourself with the specific learning management systems (LMS) and digital tools mentioned in the job description, such as Articulate and Vyond. Consider taking online courses or tutorials to enhance your skills in these platforms, which will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Prepare to discuss your experience in leading L&D initiatives by gathering specific examples of how you've successfully identified skill gaps and implemented training solutions. Be ready to share measurable outcomes from your previous roles to showcase your impact on employee development.
✨Tip Number 4
Research the company’s culture and values to align your approach with their mission. Understanding their focus on employee engagement and development will help you tailor your conversations during interviews, showing that you are a great fit for their team.
We think you need these skills to ace Learning and Development Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning and Development, particularly in customer-facing environments. Emphasise any leadership roles or projects that demonstrate your ability to drive capability and performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for L&D and your understanding of the company's culture. Mention specific examples of how you've successfully implemented training initiatives or closed skill gaps in previous roles.
Highlight Relevant Skills: In your application, clearly outline your project management skills and your experience with LMS platforms and digital learning tools. Use specific metrics or outcomes to illustrate your success in these areas.
Showcase Collaboration Experience: Since the role requires strong collaboration across teams, include examples of how you've built relationships with stakeholders in past positions. This could be through cross-departmental projects or partnerships that led to successful outcomes.
How to prepare for a job interview at James Gray Associates
✨Showcase Your Collaborative Skills
As a Learning and Development Lead, you'll need to build strong relationships across teams. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, especially in a customer-facing environment.
✨Demonstrate Your Project Management Expertise
Highlight your ability to juggle multiple projects and priorities. Share specific instances where you managed L&D programmes or initiatives, detailing how you kept everything on track and met deadlines.
✨Be Data-Driven
The role requires using data to guide decisions. Come equipped with examples of how you've used insights to measure the success of training programmes or to identify skill gaps in previous positions.
✨Stay Future-Focused
Show your curiosity about future trends in learning and development. Discuss any innovative ideas you have for enhancing L&D initiatives, and be ready to challenge the status quo with fresh perspectives.
