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- Tasks: Coordinate training requests and support trainers while ensuring compliance with quality standards.
- Company: Morson Training offers top-notch training courses across various sectors in the UK.
- Benefits: Gain hands-on experience, work with skilled trainers, and potential job placements through our recruitment services.
- Why this job: Join a dynamic team, enhance your organizational skills, and make a real impact in training and development.
- Qualifications: Must be organized, IT literate, and have strong communication skills; previous coordination experience is a plus.
- Other info: This is a 6-month fixed-term contract, perfect for those looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
Please be advised that this is a 6-month fixed-term contract, on a full time basis.
Who are Morson Training:
We offer a range of high-quality, classroom-based and onsite training courses for individuals and businesses, across rail, health, safety and first aid, construction (CSCS testing) and mental health.
With classroom and onsite training delivered across the UK, our experienced trainers teach at the pace of the individual, supporting them through every stage of their educational journey.
Our rail training centres in Salford and Canning Town, London offer both classroom-based and practical training with each centre equipped with a replica rail track to put theory into practice.
Through our complimentary recruitment businesses, we can often place trainees into work with one of our partner organisations.
The role:
Your responsibilities will lie in the provision of administrative support and query resolution for all internal and external customer training requests, to arrange suitable training and/or assessments. You will have strong communication skills and be customer service orientated, while maintaining an eye for detail when making training arrangements.
Using your administrative and organisational skills you will be responsible for providing an efficient and effective Training coordination for a large team of multiskilled Trainers/Assessors, organising training and assessments for internal and external customers and ensuring that all the processes and systems are aligned to the needs of the business and industry standards. You will ensure compliance with agreed client standards as well as internal quality standards.
You will work with and support the Trainers/Assessors and liaise with our internal Talent team to maximise upskilling opportunities for our workforce. Your strong relationship building, and interpersonal skills will help you to communicate with our Client’s, Trainers, Assessors, and internal/external stakeholders.
KEY COMPETENCIES
Flexibility and adaptability.
Problem-Solving Skills
Interpersonal Skills
Customer Service Orientation
Pro-active and enthusiastic
Attention to Detail
KNOWLEDGE, SKILLS, AND EXPERIENCE
Organised and efficient
IT literate and fully conversant with Microsoft Office suite, including Outlook, Word, Excel
Previous experience of working within a busy coordinationtion environment
Previous experience of dealing with data, collating figures, and producing statistics for management reporting.
Attention to detail.
A confident communicator, both written and verbal.
Self-motivated and used to working to deadlines.
Training Coordinator employer: Morson Training
Contact Detail:
Morson Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Coordinator
✨Tip Number 1
Familiarize yourself with the training industry, especially in areas like rail, health, and safety. Understanding the specific needs and standards of these sectors will help you stand out as a candidate who is not only organized but also knowledgeable about the field.
✨Tip Number 2
Highlight your experience in administrative roles, particularly in busy environments. Be ready to discuss specific examples where you've successfully managed multiple tasks or projects simultaneously, showcasing your organizational skills.
✨Tip Number 3
Demonstrate your customer service orientation by preparing examples of how you've effectively resolved queries or issues in previous roles. This will show that you can maintain strong relationships with both internal and external stakeholders.
✨Tip Number 4
Brush up on your IT skills, especially with Microsoft Office tools. Being proficient in Excel for data management and reporting will be crucial, so consider practicing creating reports or managing data sets to feel confident during discussions.
We think you need these skills to ace Training Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Training Coordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your administrative and organizational skills, as well as your experience in customer service and training coordination. Use specific examples that demonstrate your attention to detail and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience and how you can contribute to Morson Training's mission of providing high-quality training.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Morson Training
✨Showcase Your Organizational Skills
As a Training Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organized training sessions or managed schedules, highlighting your attention to detail.
✨Emphasize Customer Service Orientation
Since the role involves liaising with clients and trainers, be ready to discuss how you've provided excellent customer service in previous positions. Share specific instances where you resolved queries or improved client satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in coordination roles and how you overcame them. This will show your potential employer that you're proactive and can adapt to changing situations effectively.
✨Familiarize Yourself with Relevant Software
Make sure you're comfortable with Microsoft Office, especially Excel for data management. If possible, mention any experience you have with reporting or data analysis, as this is crucial for the role.
