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- Tasks: Manage and plan unforgettable events for clients, ensuring smooth execution and high satisfaction.
- Company: The Caledonian Edinburgh is a historic hotel known for exceptional Scottish hospitality.
- Benefits: Enjoy a competitive salary, free meals, discounts, personal development opportunities, and 28 days of leave.
- Why this job: Join a passionate team in a vibrant environment, contributing to memorable experiences in a stunning location.
- Qualifications: Previous experience in events, strong organisational skills, and a positive attitude are essential.
- Other info: Opportunity for growth within Klarent Hospitality's diverse hotel portfolio.
The predicted salary is between 22000 - 30000 £ per year.
Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey with us and contribute to our next chapter.
We are delighted to be recruiting for a skilled Events Executive within the Group Sales and Meetings & Events team, to event manage and deliver an unrivalled event experience for our guests and within our reimagined dining experiences, event spaces and newly refurbished 235 guestrooms and suites.
Our Management Company: As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Exclusive Benefits:
- £26,250.00 Annual Salary + Bonus
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- 28 Days of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality.
The Role: As an Events Executive for The Caledonian Edinburgh, you will manage and plan successful programs for our clients and guests with meetings, incentives and social events, through smooth planning experience, overall client satisfaction and excellent communication across all departments within the hotel. Reporting to the Assistant Group Conference & Events Manager, you and the team will deliver an exceptional guest experience in accordance with our core values of care, connection and curation.
What a typical working week will look like:
- Receive file handovers from the Sales team for contracted events to then communicate and lead the client through an effective event management journey.
- Communicate clients' needs, event schedules, menu choices, and event inclusions across all departments within the hotel.
- Take inquiries for small meetings and social events, weddings, dinners and convert these customer inquiries to then deliver to event execution.
- Seek opportunities to increase sales, upsell and guest satisfaction.
- Ensure effective planning and billing procedures leading to high guest satisfaction.
- Event Manage key accounts, events and annual events.
- Build strong relationships with key customers, both new and repeat events.
- Participate in hotel promotional activities.
- Work effectively with the other commercial and operational departments.
- Produce Banqueting Events Orders with full event details for all departments.
- Attend Commercial and Operational meetings to discuss each event in detail.
What are we looking for? An Events Executive is working on behalf of our Guests and working with other Team Members and Departments. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in an Events role.
- Excellent organisational and administration skills.
- Positive attitude and strong communication skills.
- Confident in numerical skills, reporting and data.
- Knowledge of hotel systems, with OnQ and Delphi platform knowledge preferred.
- Creative approach to event program ideas.
- Excellent grooming standards.
- Detail focus.
- Resilience and ability to thrive even in high pressure situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems.
- Qualification, degree, or certification in a relevant field.
Events Executive employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive
✨Tip Number 1
Familiarise yourself with The Caledonian Edinburgh's unique history and offerings. Understanding the hotel's story and its significance in Scottish hospitality will help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in event management. Attend local events or join relevant online groups to build connections that could provide insights or referrals for the Events Executive position.
✨Tip Number 3
Showcase your organisational skills by volunteering to manage small events or projects in your current role or community. This hands-on experience will not only enhance your CV but also give you practical examples to discuss during interviews.
✨Tip Number 4
Research the latest trends in event management and hospitality. Being knowledgeable about current industry practices will allow you to bring fresh ideas to the table and demonstrate your commitment to delivering exceptional guest experiences.
We think you need these skills to ace Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management. Focus on specific roles where you've successfully planned and executed events, showcasing your organisational skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and events. Mention why you want to work at The Caledonian Edinburgh and how your values align with theirs. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: Emphasise skills that are crucial for the Events Executive role, such as communication, organisation, and creativity. Provide examples of how you've used these skills in previous positions to enhance guest satisfaction and event success.
Showcase Your Knowledge: If you have experience with hotel systems like OnQ and Delphi, make sure to mention it. Additionally, demonstrate your understanding of the hospitality industry and how you can contribute to the hotel's reputation for excellent service.
How to prepare for a job interview at Klarent Hospitality Limited
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in event management. Highlight specific events you've organised, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle the responsibilities of the Events Executive role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication across various departments, practice articulating your thoughts clearly. You might be asked about how you would handle client inquiries or coordinate with other teams, so think of examples that showcase your communication prowess.
✨Emphasise Your Organisational Skills
The ability to manage multiple tasks is crucial for this position. Prepare to discuss your organisational strategies and tools you use to keep track of event details, schedules, and client needs. This will show that you can maintain a high level of detail focus.
✨Prepare Creative Ideas for Events
Think of innovative event concepts or themes that could enhance guest experiences at The Caledonian Edinburgh. Presenting fresh ideas during your interview will not only demonstrate your creativity but also your enthusiasm for contributing to the hotel's legacy.
