Business Analyst (Must hold current SC)

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

A Senior Business Analyst will lead small to medium sized projects and will also be part of a team of analysts on larger, more complex projects, leading on specific epics/high level requirements. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering towards achieving the business architecture strategy. You will also be involved in supporting and informing product iteration, evolution and optimisation. You will build and manage effective stakeholder relationships internally and externally. You will challenge constructively and act as a critical voice to stakeholders and delivery colleagues in order to achieve solutions that are fit for purpose. You will work independently and/or as part of a team and will have a good understanding of your own work area. You will help to advance the Business Analysis community through sharing of best practice and mentoring others.

Responsibilities:

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
• Modelling processes/procedures using established techniques with understanding of their purpose and importance.
• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.
• Contributing towards the development of Business Analysis practice and standards, sharing knowledge with other Business Analysts.
• Supporting business process testing, through development of scenario-based acceptance criteria and BDD (behaviour driven development) to support automated testing.
• Occasionally this may also mean executing detailed test scripts and promoting the role benefits of testing and how it works.
• Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication and analytical skills to ensure the team’s plans and objectives are achieved.
• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
• Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf.
• Being adaptable in shifting and uncertain environments.
• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
• Working in the delivery of technology-based projects.
• Understanding Microsoft products, specifically SharePoint, Teams and its Windows operating systems.
• Responsibility for developing your own skills by being an active member of the team and department.
• Promote the importance of evidence-based design or analysis.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. We prohibit all forms of harassment, bullying, discrimination, and victimisation and promote a culture of dignity and respect for all. We educate all new hires on our Diversity and Inclusion policies and ensure they are aware of their rights and responsibilities to create a safe and inclusive workplace.

This role at Amber Labs is a 12 Month FTC position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.