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For Companies At a Glance
- Tasks: Visit tobacco stores, train owners, set up displays, and gather customer feedback.
- Company: Join a dynamic global team in the e-cigarette industry, focused on innovation and growth.
- Benefits: Enjoy travel opportunities, hands-on training, and a chance to shape the future of vaping.
- Why this job: Be part of an exciting industry, engage with customers, and make a real impact.
- Qualifications: Two years in the e-cigarette industry, strong communication skills, and a valid driver's license required.
- Other info: Fluency in English is essential; knowledge of Chinese is a bonus.
The predicted salary is between 28800 - 48000 £ per year.
Workplace: Dublin, Ireland; East England; Wales; London
Main Responsibilities
- Personally visit tobacco stores in the assigned area. Introduce our products to store owners by providing training on product features and conducting product demonstrations. Set up marketing displays in the store.
- Assist store owners in purchasing products and providing samples, receiving samples and materials from headquarters and delivering them.
- Collect required information through in-store conversations and surveys, focusing on customer preferences and store feedback.
- Provide marketing materials, maintain relationships with distributors, coordinate promotional activities at distributors' warehouses and monitor distributors' PSI.
- Conduct market and consumer research to support company initiatives.
- Attend trade shows and events to represent the brand and engage with customers.
- Submit weekly and monthly reports on market insights and performance metrics.
Requirements
- Two years of experience in the e-cigarette industry. 24 or above, need to have a good command of English, Chinese is a plus, have a driver's license and can drive.
- Customer service or sales experience is preferred.
- Extensive knowledge of the vape industry, especially disposables, pod systems and box mods and other product types.
- Strong listening, communication, presentation and social skills.
- Willing to travel frequently and willing to develop your career in the e-cigarette industry and want to be part of a dynamic global team.
Retail Manager - Travel Retail employer: OXVA
Contact Detail:
OXVA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - Travel Retail
✨Tip Number 1
Familiarise yourself with the latest trends and products in the e-cigarette industry, especially disposables and pod systems. This knowledge will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the vape industry by attending trade shows and events. Building relationships can provide valuable insights and potentially lead to referrals or recommendations for the Retail Manager position.
✨Tip Number 3
Prepare to discuss your customer service and sales experiences in detail. Think of specific examples where you successfully engaged customers or improved sales, as these will be crucial in showcasing your suitability for the role.
✨Tip Number 4
Practice your presentation skills, as you'll need to conduct product demonstrations and training sessions. Being confident and clear in your communication will set you apart from other candidates.
We think you need these skills to ace Retail Manager - Travel Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the e-cigarette industry, particularly any roles related to sales or customer service. Emphasise your knowledge of vape products and your ability to engage with customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your skills in training, product demonstrations, and market research, as these are key responsibilities of the position.
Showcase Your Communication Skills: Since strong communication is essential for this role, consider including examples of how you've successfully interacted with customers or conducted presentations in previous jobs. This will help illustrate your suitability for the position.
Highlight Your Willingness to Travel: As the role requires frequent travel, make sure to mention your flexibility and readiness to travel. If you have prior experience managing responsibilities while on the move, include that to strengthen your application.
How to prepare for a job interview at OXVA
✨Know Your Products Inside Out
Make sure you have a deep understanding of the e-cigarette industry, especially disposables, pod systems, and box mods. Be prepared to discuss product features and benefits during the interview, as this will demonstrate your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Since customer service experience is preferred, think of specific examples where you've excelled in this area. Highlight how you've handled customer inquiries or resolved issues, as this will show your ability to build relationships with store owners and customers alike.
✨Demonstrate Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a mock product demonstration to showcase your presentation skills, which will be crucial when training store owners.
✨Be Ready to Discuss Market Insights
Familiarise yourself with current trends in the e-cigarette market. Be prepared to share your insights on consumer preferences and how they could impact sales strategies. This will show that you're not just knowledgeable but also proactive about contributing to the company's success.
