Application Support Analyst - Software, SQL

Role: Application Support Analyst Location: Warrington, with travel as required (we offer Hybrid working supported by a Smart Working Policy) Full Time or Part Time: Full Time Digital Solutions Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery. We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland. Established in 1992 to provide a \’one stop shop’ for land and property matters for major infrastructure projects, our client portfolio includes some of the biggest players across our four core sectors of transport, renewables, utilities and regeneration. We are passionate about delivering life-improving change for communities and future generations and we are proud to play a key role in facilitating and delivering the UK and Ireland’s net zero agenda, improving connectivity, enabling the repurposing of high streets and town centres and delivering new homes for the people who need them most. We are problem-solvers, can-doers and solution-drivers working collaboratively with our clients to provide proactive and strategic advice to identify and mitigate risks, deliver efficiencies and, ultimately, achieve deliverable consents and build projects that positively impact people’s lives and the world that we live in. The Application Support Analyst will be required to support the Atlas Development lead in day-to-day maintenance of the Atlas database and to carry out project specific tasks listed below. Provide 1st and 2nd line support for the Atlas application. Querying the Atlas database and producing required reports. Conduct and document data integrity checks on project datasets to ensure a high standard of data quality. Data validation checks prior to imports Data imports into Atlas including the bulk upload of project related documents. Conducting testing procedures on recent developments to the database. (Training provided) Initial creation of new projects on the Atlas database. Project maintenance for existing projects. Monitoring Team inbox responding to queries from within the business and clients. Initial project creation on the Atlas database including the bulk upload of land information and associated documents. Creating users for the database and assigning the relevant roles and responsibilities. Querying the database and generating project specific reports as requested by project team members. Initial troubleshooting of the database as issues arise. Conducting data integrity checks to ensure project data is to a high standard. Testing updates and developments implemented by the development team. Working towards either a degree qualification in Software Development or a related field such as Computer Science or Data Analytics. Querying/Creating/Updating Data Experience of using Microsoft Excel Experience using VBA in Microsoft Excel Familiarity with other Microsoft Office applications (Outlook, Word etc) Understanding of Python scripting Understanding of HTML CSS Excellent communication skills in written and spoken English Thirst for Knowledge (We embrace opportunities to learn and improve for personal and professional growth) Adapt (We drive change and innovation to deliver growth and new opportunities in an ever-changing world) Ardent is an equal opportunities employer that is committed to inclusion and diversity. We positively encourage applications from suitably qualified and eligible candidates regardless of race, colour, religion or belief, age, sexual orientation, gender identity/expression, disability status or other legally protected characteristics. With people at the core of our business, we offer employees an unrivalled career opportunity rather than simply a job. In a fast growing organisation, we train, develop and support our staff to grow and achieve their career goals. This is supported by a number of initiatives to look after the wellbeing of our employees whilst allowing employees to work flexibility and maintain a positive work life balance. We offer an attractive benefits package to include :- Hybrid working Smart Working Policy Medical health plan Career progression Cycle to Work Electric Car Scheme Enhanced maternity and paternity pay For more information, please see our services page on our website at