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- Tasks: Help clients travel smartly by managing their travel requests and reservations.
- Company: Join BCD Travel, a leading name in travel management for the Media & Entertainment industry.
- Benefits: Enjoy flexible hours, remote work options, generous vacation days, and wellness perks.
- Why this job: Be part of a dynamic team that supports top artists and events while enjoying a great work-life balance.
- Qualifications: Experience in the travel industry and strong communication skills are essential.
- Other info: This role involves rotational shifts and offers opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!
Please note this role is based on rotational shifts (from 6am to 2:30pm, and from 9:30am to 6pm). As a Senior Entertainment Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Entertainment Travel Consultant, you will:
- Expertly use the appropriate BCD Travel tools and systems to complete requests.
- Search and confirm travel reservations for the customer.
- Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Excellent knowledge and application of travel supplier rules.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Working knowledge of the travel industry, policies, procedures, and processes.
- Strong GDS skills preferably Sabre; a different GDS can be considered.
- Strong verbal and written communication skills in English.
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.
We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves.
Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Senior Entertainment Travel Consultant employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Entertainment Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry, especially those related to entertainment. Understanding the unique needs of clients in this sector will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the travel and entertainment industries. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your GDS skills, particularly Sabre, as this is a key requirement for the role. Consider taking an online course or tutorial to enhance your proficiency before applying.
✨Tip Number 4
Prepare to discuss specific scenarios where you've provided excellent customer service in high-pressure situations. This will demonstrate your ability to handle the demands of the role effectively.
We think you need these skills to ace Senior Entertainment Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles that involved customer service or GDS systems like Sabre. Use keywords from the job description to demonstrate your fit for the Senior Entertainment Travel Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to communicate effectively. Mention specific examples of how you've helped clients in the past and how you can contribute to BCD Travel's mission of helping clients travel smart.
Highlight Relevant Skills: In your application, emphasise your strong verbal and written communication skills, as well as your knowledge of travel policies and regulations. This will show that you understand the complexities of the role and are prepared to handle client requests efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel consultancy field.
How to prepare for a job interview at BCD Travel
✨Showcase Your Travel Knowledge
Make sure to brush up on your understanding of the travel industry, including policies and procedures. Be prepared to discuss how you would handle specific travel scenarios, especially those relevant to the Media & Entertainment sector.
✨Demonstrate Strong Communication Skills
As a Senior Entertainment Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare examples of how you've successfully communicated with clients in the past.
✨Familiarise Yourself with GDS Systems
Since strong GDS skills are essential for this role, ensure you're comfortable discussing your experience with Sabre or any other GDS systems. If you have specific examples of how you've used these tools to enhance customer service, be ready to share them.
✨Understand Client Needs and Policies
Be prepared to talk about how you would approach understanding and adhering to client travel policies. Think of examples where you've successfully navigated complex requests or regulations, as this will demonstrate your ability to provide tailored solutions.
