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- Tasks: Manage consumer contract and professional negligence claims from start to finish.
- Company: DLG Legal Services is dedicated to making legal services affordable and accessible for everyone.
- Benefits: Enjoy flexible hybrid working, generous holidays, and a range of employee discounts.
- Why this job: Join a diverse team focused on continuous improvement and client satisfaction in a supportive environment.
- Qualifications: Must be a Solicitor or Chartered Legal Executive with at least 3 years PQE.
- Other info: We embrace diversity and offer adjustments in our recruitment process to support all candidates.
The predicted salary is between 48000 - 72000 £ per year.
About us
Everyone deserves access to justice. That’s why, at DLG Legal Services, we’ve made it our mission to make quality legal services affordable and accessible. Keeping our customers at the heart of everything we do, we tackle a broad range of consumer contract and professional negligence claims funded by legal expense insurance.
We currently have an exciting new opportunity to join our Civil Litigation Team at DLG Legal Services as a Senior Contracts Solicitor. This is a permanent and full-time position, based in our Bristol, Bromley, or Leeds office (hybrid working).
What you’ll be doing:
- Acting for clients on consumer contracts (including new build and misrepresentation) and professional negligence disputes, managing the conduct of the claims from the initial assessment stage through to final hearing and beyond to enforcement where appropriate, in the fast, intermediate, and multi-track.
- Provide accurate and clear legal advice, managing clients’ expectations, and explaining decisions and the steps in the claims process clearly and succinctly; always ensuring the fair treatment of clients.
- Take all reasonable steps to settle claims and recover costs.
- Record time spent accurately and maintain accurate system records.
- Identify learning and development needs and opportunities for self and wider team progression.
- Support the strategic development of department best practice, product performance, and the customer experience through continuous improvement initiatives, generating new ideas with all ideas welcomed and encouraged.
- Supervise junior members of the team – review their correspondence, court documents, conduct weekly file reviews, and provide mentoring and development.
What we’re looking for:
- A Solicitor or Chartered Legal Executive with a minimum of 3 years PQE.
- Experience in dealing with consumer contract and professional negligence for fast, intermediate, and multi-track claims.
- Ability to work with the wider team and help upskill individuals in technical/complex matters.
- Ability to work well under pressure with high attention to detail.
- Ability to communicate effectively with clients, stakeholders, and peers.
- Experience of using a Case Management System.
- Experience of supervision, mentoring, and development.
What we’ll give you:
- Annual performance-based bonus
- 9% Private Pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- Generous holiday allowance
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
Life at Direct Line Group:
Direct Line Group is an equal opportunity employer. We value diversity and we’re committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you’re more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Location: Bromley (BR1 1DP), Bristol (BS1 6JX), Leeds (LS1 4AZ)
Hours: Mon-Fri 9-5 (35 hrs p/w)
Remote Working: Hybrid model
Contract: Permanent
Senior Solicitor employer: Direct Line Insurance Group plc
Contact Detail:
Direct Line Insurance Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solicitor
✨Tip Number 1
Familiarise yourself with DLG Legal Services' mission and values. Understanding their commitment to making legal services accessible will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your knowledge of consumer contract and professional negligence claims. Being able to discuss recent cases or trends in these areas will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed claims from initial assessment to final hearing. Highlighting your experience in similar situations will show that you're well-equipped for the responsibilities of a Senior Solicitor.
✨Tip Number 4
Think about how you can contribute to the continuous improvement initiatives at DLG. Be ready to share ideas on enhancing client experience or team development, as this will reflect your proactive approach and commitment to the firm's growth.
We think you need these skills to ace Senior Solicitor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Solicitor position. Familiarise yourself with DLG Legal Services' mission and values to tailor your application accordingly.
Tailor Your CV: Highlight your relevant experience in consumer contracts and professional negligence claims. Emphasise your PQE and any supervisory roles you've held. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making legal services accessible. Discuss how your background aligns with DLG's mission and how you can contribute to their Civil Litigation Team. Be sure to mention your ability to work under pressure and your mentoring experience.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear and concise, reflecting your attention to detail, which is crucial for a legal role.
How to prepare for a job interview at Direct Line Insurance Group plc
✨Know Your Legal Expertise
Make sure to brush up on your knowledge of consumer contracts and professional negligence claims. Be prepared to discuss specific cases you've handled, showcasing your experience in fast, intermediate, and multi-track claims.
✨Demonstrate Client-Centric Approach
DLG Legal Services values customer focus. During the interview, highlight how you manage client expectations and communicate legal processes clearly. Share examples of how you've ensured fair treatment for clients in past roles.
✨Showcase Team Leadership Skills
As a Senior Solicitor, you'll be supervising junior team members. Discuss your mentoring experiences and how you've contributed to team development. Be ready to share strategies you've used to upskill others in complex legal matters.
✨Emphasise Continuous Improvement
DLG is keen on innovation and best practices. Prepare to talk about any initiatives you've led or participated in that improved processes or client experiences. Show your willingness to contribute new ideas and embrace feedback.
