Mortgage Case Manager

Mortgage Case Manager

London Full-Time 24000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Director with Commercial and Residential mortgage cases from enquiry to completion.
  • Company: Join a dynamic property finance brokerage known for innovative lending solutions.
  • Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and a clear career path.
  • Why this job: Gain hands-on experience, learn from industry experts, and grow in a supportive environment.
  • Qualifications: CeMAP qualified with experience in mortgage administration and strong communication skills.
  • Other info: This role offers a unique chance to progress into a Mortgage Broker position.

The predicted salary is between 24000 - 28000 £ per year.

Unlock Your Potential in Specialist Property Finance. Join a fast-paced and forward-thinking property finance brokerage that is changing the game when it comes to securing specialist lending. Backed by cutting-edge technology and a team that genuinely cares, they’re known for delivering fast, reliable funding—even on the most complex cases.

This is your opportunity to step into a pivotal support role that offers clear progression, hands-on experience across a wide range of mortgage products, and the chance to work closely with an experienced Director in both Commercial and Residential lending.

About the Mortgage Case Manager Role

As the Mortgage Case Manager, you will be the engine behind the operation—supporting the Director with Commercial and Residential mortgage cases from enquiry through to completion. You’ll be trusted to manage high-quality applications with care and precision, helping clients navigate complex income structures and challenging scenarios with confidence. This is a varied role that will sharpen your technical knowledge, deepen your market expertise, and position you for your next step into broking.

What You’ll Be Doing
  • Supporting the Director with a diverse portfolio of Commercial and Residential mortgage cases
  • Liaising with brokers, solicitors, lenders, and clients to keep every case moving smoothly
  • Managing complex income structures and understanding the nuances of specialist lending
  • Maintaining accurate records and ensuring full compliance across every deal
  • Providing a seamless, stress-free experience for clients
The Mortgage Case Manager Package

Hybrid working model – enjoy flexibility while staying connected. Salary: £30,000 – £35,000. Working hours: 9am – 5pm. 25 days holiday + Bank Holidays. Pension contributions. Genuine career path to Mortgage Broker.

About You
  • CeMAP qualified (or equivalent) – essential
  • Experience with Commercial and Residential mortgage administration
  • Strong communication and relationship-building skills
  • Confident working independently and taking ownership of tasks
  • High attention to detail and a proactive, efficient work style
  • Passionate about developing your knowledge in the mortgage market
Why Apply?

You’ll be learning from a Director with a wealth of industry experience, building a name for yourself in both Commercial and Residential lending, and working in an environment that values personal growth and internal progression.

Interested? Get in touch today to arrange a confidential call—we’d love to hear more about you and share more about this exciting opportunity.

Mortgage Case Manager employer: NRG Resourcing

Join a dynamic and innovative property finance brokerage that prioritises employee development and offers a supportive work culture. With a hybrid working model, competitive salary, and a clear pathway to becoming a Mortgage Broker, you'll thrive in an environment that values your growth while working alongside experienced professionals. Enjoy the benefits of flexible working, generous holiday allowance, and the opportunity to make a meaningful impact in the specialist lending sector.
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Contact Detail:

NRG Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortgage Case Manager

✨Tip Number 1

Familiarise yourself with the latest trends in both Commercial and Residential mortgage markets. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.

✨Tip Number 2

Network with professionals in the property finance sector. Attend industry events or join relevant online forums to connect with brokers, lenders, and other Mortgage Case Managers. These connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully managed complex cases or demonstrated strong attention to detail. Real-life examples will showcase your skills and make you a memorable candidate.

✨Tip Number 4

Research the company culture and values of the brokerage. Understanding their approach to client service and team dynamics will allow you to tailor your conversation and show how you align with their mission.

We think you need these skills to ace Mortgage Case Manager

CeMAP qualification (or equivalent)
Experience in Commercial and Residential mortgage administration
Strong communication skills
Relationship-building skills
Attention to detail
Proactive work style
Ability to manage complex income structures
Understanding of specialist lending nuances
Record-keeping accuracy
Compliance knowledge
Client management skills
Independent working capability
Time management skills
Problem-solving skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mortgage administration, particularly in both Commercial and Residential sectors. Use specific examples to demonstrate your skills in managing complex cases and liaising with various stakeholders.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage market and your desire to develop your career as a Mortgage Broker. Mention your CeMAP qualification and any relevant experience that aligns with the job description.

Highlight Key Skills: In your application, emphasise your strong communication and relationship-building skills. Provide examples of how you've successfully managed high-quality applications and maintained compliance in previous roles.

Show Enthusiasm for Learning: Express your eagerness to learn from the Director and grow within the company. Mention any specific areas of the mortgage market you are particularly interested in and how you plan to expand your knowledge.

How to prepare for a job interview at NRG Resourcing

✨Showcase Your CeMAP Qualification

Make sure to highlight your CeMAP qualification or equivalent during the interview. This is essential for the role, so be prepared to discuss how your training has equipped you with the necessary skills and knowledge in mortgage administration.

✨Demonstrate Your Communication Skills

Since the role involves liaising with various stakeholders like brokers, solicitors, and clients, it's crucial to demonstrate your strong communication and relationship-building skills. Prepare examples of how you've successfully managed relationships in previous roles.

✨Prepare for Technical Questions

Expect questions related to managing complex income structures and specialist lending nuances. Brush up on your technical knowledge and be ready to discuss specific scenarios where you've navigated challenges in mortgage cases.

✨Express Your Passion for the Mortgage Market

Show your enthusiasm for developing your knowledge in the mortgage market. Discuss any recent trends or changes you've noticed and how they might impact the industry. This will demonstrate your commitment to personal growth and staying informed.

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