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- Tasks: Conduct water efficiency consultations in homes and businesses, providing tips to save water and money.
- Company: Join Aqualogic, the UK leader in water efficiency and demand management.
- Benefits: Enjoy a competitive salary, bonuses, company vehicle, and full training.
- Why this job: Make a real impact on sustainability while engaging with customers and using innovative technology.
- Qualifications: GCSEs in Maths and English, full UK driving licence, and excellent communication skills required.
- Other info: Full training provided; work in a supportive team with a 95% customer satisfaction rating.
Location: South Yorkshire
Salary Band: £26k subject to experience. Attractive bonus up to £200 per month.
Full Time - 40-hour weeks
Equipment: Vehicle (van), smart phone, associated equipment.
Overview
Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.
We are currently required to build on our excellent team of Home Water Efficiency experts across Sheffield and Doncaster.
We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.
Responsibilities
The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire.
This is a FREE service to the customer, paid for by the local water company.
All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself.
You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.
You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks.
You’ll be inputting data using our My Water app on a company tablet and you’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.
Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer.
Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.
This role suits those who have a passion for addressing climate and sustainability issues.
Main Duties:
- Visiting domestic properties, liaising with homeowners and occupants.
- Discussing water efficiency and the drivers behind it.
- Providing water saving guidance and behavioural change advice.
- Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.
- Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.
- Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).
- Occasional weekend work may be required.
Qualifications:
Educational: GCSEs including Maths and English
Full UK driving licence: essential (a company vehicle will be provided)
Skills:
- Driving: Essential
- Excellent Communicator: Essential
- Enjoys working with customers: Essential
- Basic computer literacy
Experience:
- Customer service, consultancy or advisory
- Working within a busy and demanding environment
- Data collation via an app on a mobile device
- Customer liaison
Interested in this Water Auditor/Surveyor role? Apply now with your updated CV.
Water Auditor/Surveyor employer: Aqualogic (wc) Ltd
Contact Detail:
Aqualogic (wc) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Auditor/Surveyor
✨Tip Number 1
Familiarise yourself with water efficiency practices and technologies. Understanding the latest trends in sustainability and water-saving gadgets will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since this role involves engaging with customers, practice explaining complex concepts in simple terms. Role-playing scenarios with friends or family can be a great way to prepare.
✨Tip Number 3
Research Aqualogic and their projects. Knowing about their services and recent initiatives will demonstrate your enthusiasm for the company and help you align your answers with their values during the interview.
✨Tip Number 4
Prepare questions to ask during the interview. Inquiring about team dynamics, training processes, and customer engagement strategies shows that you're proactive and genuinely interested in how you can contribute to their success.
We think you need these skills to ace Water Auditor/Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, consultancy, or advisory roles. Emphasise any previous work related to water efficiency or sustainability, as this will resonate with Aqualogic's mission.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your passion for sustainability. Mention specific skills that align with the job description, such as excellent communication and data inputting abilities.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as basic computer literacy and experience with mobile apps. This will demonstrate your readiness for the role and ability to adapt to their systems.
Showcase Your Passion: Express your interest in climate and sustainability issues within your application. Aqualogic is looking for individuals who are not just qualified but also genuinely passionate about making a difference in water efficiency.
How to prepare for a job interview at Aqualogic (wc) Ltd
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainability and water efficiency during the interview. Aqualogic is looking for candidates who are genuinely interested in these topics, so share any relevant experiences or projects that highlight your commitment.
✨Demonstrate Excellent Communication Skills
As a Water Auditor/Surveyor, you'll be engaging with customers regularly. Prepare to showcase your communication skills by discussing how you've successfully interacted with clients in the past, especially in providing advice or guidance.
✨Familiarise Yourself with the Tools
Get to know the My Water app and other tools mentioned in the job description. Being able to discuss how you would use these tools effectively during consultations will show that you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to deal with difficult customers or provide solutions to problems, and be ready to explain how you handled them.
