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- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, holiday pay, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we value diversity and inclusion.
About the role
Availability Window
- Days From time To time
- Sun 12:00:00 16:00:00
- Mon 15:00:00 20:00:00
- Wed 16:00:00 21:00:00
- Thu 12:00:00 22:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Seasonal Colleague - Clacton-On-Sea Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Colleague - Clacton-On-Sea Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to serving customers and communities will help you align your approach during interviews and discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires specific time slots, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Demonstrate your passion for customer service by sharing relevant experiences. Whether it's a previous job or a volunteer role, examples of how you've positively impacted customers will resonate well with the hiring team.
✨Tip Number 4
Engage with current Tesco colleagues or join community forums to gain insights about the work environment. This can provide you with valuable information to discuss during your application process and show your genuine interest in the role.
We think you need these skills to ace Seasonal Colleague - Clacton-On-Sea Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a Seasonal Colleague.
Showcase Customer Service Skills: Emphasise your passion for delivering great customer service in your application. Provide examples of how you've successfully interacted with customers in previous roles or experiences, as this is a key aspect of the job.
Highlight Flexibility: Mention your availability and willingness to work flexible hours, as Tesco values adaptability. If your schedule closely matches their availability windows, make sure to point that out in your application.
Personalise Your Application: Make your application stand out by personalising it. Use a friendly tone and express your enthusiasm for joining Tesco. Mention any specific reasons why you want to work there, such as their commitment to diversity and community involvement.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Highlight any experiences where you've collaborated effectively with colleagues to achieve a common goal or improve service.
✨Be Ready to Discuss Flexibility
Given the varied availability windows, be honest about your own schedule and how it aligns with the store's needs. Show that you're open to flexibility and willing to adapt to meet the demands of the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to make decisions on the spot. Think of scenarios where you've had to handle customer complaints or make quick decisions, and be ready to share those stories.
