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- Tasks: Join us as a Business Analyst to enhance our tech systems and business processes.
- Company: Superdrug is a leading health and beauty retailer, passionate about customer experience.
- Benefits: Enjoy 33-38 days of holiday, staff discounts, hybrid work options, and a company pension.
- Why this job: Be part of a fun, innovative team that values your input and fosters growth.
- Qualifications: No specific qualifications required; just bring your passion for analysis and collaboration.
- Other info: Work in a vibrant office near East Croydon Station with a supportive team culture.
The predicted salary is between 28800 - 42000 £ per year.
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit…a day includes
To work with the IT team and the wider business to identify, develop and implement improvements to technical systems and business processes
Building a strong understanding of the business and forging productive working relationships with key stakeholders. You will then need to analyse the information you have gathered and use this to propose solutions, supporting your propositions with functional and systems design specifications. You will be involved throughout the development, delivery and testing phases, so will be able to influence the outcome of projects
Key Responsibilities
Understanding and documenting business processes and workflows and their relationships to current and future software solutions
Partnering with business users to fully surface their requirements; conducting interviews with key project stakeholders, documenting and presenting the results
Assisting business users, project managers and IT leadership in optimising the scope, benefits and risks of proposed projects; help manage expectations of users and management
Analysing the impact of change requests
Supporting traceability from requirements through to QA; assisting in the definition of test plans and testing strategies and in the creation of test cases
Assisting in the definition of roll out, training and user support plans
Creating and/or reviewing manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audience
Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.
Here's what's in it for you
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
For information on how we manage and store your data please go to
Digital Retail Sector - Business Analyst employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Retail Sector - Business Analyst
✨Tip Number 1
Familiarize yourself with the latest trends in the beauty and health retail sector. Understanding current market dynamics will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Build a strong understanding of business analysis tools and methodologies. Being able to discuss specific frameworks or software you've used in past projects can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the retail and business analysis fields. Attend industry events or join online forums to connect with others who can provide insights or even referrals to opportunities at Superdrug.
✨Tip Number 4
Prepare to discuss how you would approach stakeholder engagement and requirements gathering. Having a clear strategy for these processes will show that you are proactive and ready to contribute from day one.
We think you need these skills to ace Digital Retail Sector - Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position at Superdrug. Tailor your application to highlight relevant experiences that align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in analyzing business processes, working with stakeholders, and developing technical solutions. Use specific examples to demonstrate your skills and achievements.
Show Your Passion: Superdrug values personality and passion for beauty and health. Make sure to convey your enthusiasm for the industry and how it aligns with your career goals in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Superdrug
✨Understand the Business
Before your interview, take some time to research Superdrug's business model and its approach to health and beauty. Understanding their values and how they prioritize customer experience will help you align your answers with their goals.
✨Prepare for Stakeholder Engagement
Since the role involves partnering with business users and stakeholders, be ready to discuss your experience in gathering requirements and managing expectations. Prepare examples of how you've successfully navigated stakeholder relationships in past projects.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical abilities. You might be asked to analyze a hypothetical scenario or case study related to business processes. Practice articulating your thought process clearly and concisely.
✨Communicate Effectively
Effective communication is key in this role. During the interview, focus on presenting your ideas clearly and confidently. Use visuals or diagrams if necessary to illustrate your points, as this aligns with the job's emphasis on presenting concepts in a focused manner.
