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- Tasks: Lead daily spa operations and inspire a team to deliver exceptional guest experiences.
- Company: Join Champneys, a world-renowned luxury spa dedicated to wellness and unparalleled service.
- Benefits: Enjoy health incentives, discounted stays, complimentary spa days, and more perks!
- Why this job: Be part of a dynamic team in a fast-paced environment focused on wellbeing and excellence.
- Qualifications: NVQ Level 3 in Beauty Therapy required; spa management experience preferred.
- Other info: Salary based on experience; apply now to elevate your career in the spa industry!
The predicted salary is between 36000 - 60000 £ per year.
Become the Next Dynamic Spa Manager at Champneys Tring! Are you ready to lead with energy, expertise, and determination in a world-renowned luxury spa environment? Champneys Tring is looking for a passionate and experienced Spa Manager to join our team and elevate our guest experience to new heights.
About Us: At Champneys, we pride ourselves on delivering unparalleled spa experiences, and we need a dynamic individual with a proven track record in the spa industry to guide our team. If you thrive in a fast-paced, wellness-driven environment, this is your opportunity to shine.
Your Role & Responsibilities: As Spa Manager, you will be the driving force behind the smooth and successful daily operations of our spa. Your leadership will inspire a team that consistently delivers exceptional service and ensures our guests leave feeling revitalized and rejuvenated.
- Leading day-to-day spa operations with precision and excellence.
- Building strong professional relationships across departments, ensuring seamless collaboration and maintaining the highest business standards.
- Managing team dynamics with grace, resolving conflicts, and overcoming challenges to foster a positive working environment.
- Prioritizing staff training and development, ensuring our team provides exceptional service and exceeds client expectations.
- Strategically managing spa operations within budgetary limits while maximizing cost-effectiveness.
- Driving retail and treatment sales targets, motivating the team to achieve success.
- Conducting regular spa inspections to maintain top-tier cleanliness, presentation, and operational standards.
- Developing and executing a recruitment strategy in partnership with management to build an outstanding team.
Health & Safety Leadership: At Champneys, the safety of our guests and staff is a top priority. As Spa Manager, you will:
- Ensure strict compliance with health & safety protocols, including fire safety and hazardous substance handling.
- Guarantee all staff are trained and qualified to provide treatments and classes safely.
- Take full responsibility for Health & Safety within the spa department.
Your Knowledge & Expertise: To excel in this role, you must have:
- A deep understanding of treatment procedures and spa products, tailoring services to meet each client’s unique needs.
- Familiarity with the skills of your team to assign tasks effectively and maximize their strengths.
- Proficiency in Fire, Health, and Safety Procedures, ensuring a safe and compliant working environment.
- Proven experience in managing a spa, demonstrating strong leadership, problem-solving skills, and determination to drive success.
Perks & Benefits: At Champneys, we believe in nurturing not just our guests but also our employees. We offer benefits designed to help you feel happier and healthier inside and out, including:
- Health, Wellness, and Wellbeing incentives
- Access to Champneys experiences, such as overnight stays and ultimate spa days
- Discounted stays for you and your loved ones at any of our hotels or resorts
- A Complimentary Spa Day after completing your probationary period
- 50% discount on Champneys products and great savings on partner products from Elemis and Clarins
- Discounted health club membership
- Access to Merlin Entertainments attractions
- Opportunities to participate in motivating and rewarding colleague events
- Introduce a Friend bonus scheme
- Long Service celebrations
- Free parking and professional uniform provided
Qualifications: We’re looking for a candidate who meets the following criteria:
- NVQ Level 3 in Beauty Therapy (minimum requirement)
- Spa Management qualification (preferred but not essential)
- Experience running a spa with a strong focus on leadership and operations
- A determined, results-driven mindset with a passion for delivering excellence
If you’re passionate about leading a team, providing world-class client care, and making a real difference in the spa industry, we want to hear from you! Join us at Champneys and take your career to the next level with an iconic brand that’s all about wellbeing and excellence.
Salary: Dependent on experience. Apply today and be part of the future of wellness!
Spa Manager employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager
✨Tip Number 1
Familiarise yourself with Champneys' brand values and mission. Understanding their commitment to wellness and exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the spa industry, especially with professionals who have experience at Champneys or similar luxury spas. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a spa team in the past. Highlight your leadership style and how you've resolved conflicts or improved team dynamics, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in the spa and wellness industry. Being knowledgeable about new treatments, products, and health protocols will demonstrate your passion and commitment to excellence in the field.
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa management and leadership. Emphasise your achievements in previous roles, particularly those that demonstrate your ability to enhance guest experiences and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your understanding of Champneys' values. Mention specific examples of how you've successfully led teams and improved operations in past positions.
Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 3 in Beauty Therapy and any Spa Management certifications. If you have additional training in health and safety procedures, be sure to include that as well.
Showcase Leadership Skills: In your application, provide examples of how you've managed team dynamics, resolved conflicts, and prioritised staff training. This will demonstrate your capability to lead and inspire a team in a fast-paced environment.
How to prepare for a job interview at Champneys
✨Showcase Your Leadership Skills
As a Spa Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your conflict resolution skills and how you've fostered a positive working environment.
✨Demonstrate Your Knowledge of Spa Operations
Familiarise yourself with the specific operations of Champneys Tring. Be ready to discuss your understanding of treatment procedures, health and safety protocols, and how you would ensure compliance within the spa department.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage staff dynamics or overcome operational challenges, and be prepared to explain your thought process and outcomes.
✨Express Your Passion for Wellness
Champneys values a passion for wellness and client care. Share your personal philosophy on wellness and how it influences your management style, as well as your commitment to providing exceptional guest experiences.
