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- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and driving restaurant performance.
- Company: Wagamama celebrates individuality and has over 165 restaurants across the UK and Ireland.
- Benefits: Enjoy weekly pay, flexible hours, free food on shift, and a £1000 annual bonus opportunity.
- Why this job: Join a fun, supportive culture that values personal growth and celebrates success together.
- Qualifications: Experience in managing shifts, coaching teams, and understanding financial performance is essential.
- Other info: Airport pass required; we’ll help with the application process if needed.
The predicted salary is between 30000 - 42000 £ per year.
Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants in the UK + Ireland, we are looking for a front of house manager to join us on our continuous journey to nourish us all from bowl to soul.
The role | As a front of house manager, you’ll be a leader who cares passionately about creating a positive place for our guests + our teams. You will support in continuous coaching + developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.
If you...
- Are passionate about supporting your team, focusing on training + developing others to help them be the best they can be and maintaining high standards.
- Are experienced in running + planning shifts to make sure we have the right cover + love working with the team, coaching on the go.
- Have experience in managing labour + rotas, and have an understanding of the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
We’d love to hear from you.
What’s in it for you:
- Weekly pay + share of the tips.
- Access up to 30% of your earnings before payday with Wagestream.
- £1000 annual bonus opportunity.
- Flexible hours to support your side hustle.
- Free food on shift – yes anything from our menu! Plus 50% outside of work to treat your friends + family.
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay).
- Be the first to experience our brand-new menus.
- Wagamama parties throughout the year with VIP guests.
- Be known nationwide as a love above the door legend – our national recognition programme.
- In addition to this, we offer the usual such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards.
Wagamama is proudly part of Disability Confident. As this role is based in an airport, all successful applicants will need to apply for an airport pass (paid for by Wagamama). As part of this process you'll be required to provide 5 years worth of continuous references and complete a DBS check. If we are unable to obtain a pass, we’ll look for vacancies in nearby non-airport restaurants.
*100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with the wagamama brand and its values. Understanding their unique approach to hospitality and how they celebrate individuality will help you align your interview responses with their culture.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in the past. Highlight your coaching and development skills, as well as any specific instances where you improved team performance or guest satisfaction.
✨Tip Number 3
Research the financial aspects of running a restaurant. Being able to discuss labour management, rotas, and financial performance during your interview will demonstrate your readiness for the role and your understanding of the business.
✨Tip Number 4
Show your passion for creating a positive environment for both guests and staff. Think of ways you can contribute to the team culture at wagamama and be ready to share your ideas on how to celebrate successes within the team.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Front of House Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Personal Statement: Write a personal statement that reflects your passion for team development and guest satisfaction. Use specific examples from your past experiences to demonstrate your leadership skills and ability to create a positive environment.
Highlight Relevant Experience: Make sure to include any relevant experience in managing teams, planning shifts, and understanding financial performance. Use bullet points in your CV to clearly outline your achievements in these areas.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Wagamama
✨Show Your Passion for Team Development
Make sure to express your enthusiasm for coaching and developing your team. Share specific examples of how you've supported team members in the past, highlighting your commitment to creating a positive work environment.
✨Demonstrate Your Shift Management Skills
Be prepared to discuss your experience in running and planning shifts effectively. Talk about how you ensure the right cover and manage labour efficiently, as this is crucial for the role.
✨Understand Financial Performance
Familiarise yourself with key financial metrics relevant to restaurant management. Be ready to discuss how you have previously contributed to improving financial performance and managing costs.
✨Celebrate Successes
Share your approach to recognising and celebrating individual and team successes. This will show that you value team morale and understand the importance of motivation in a front of house role.
