Coffee Field Service Engineer

Coffee Field Service Engineer

Brentwood Full-Time 24000 - 32000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join us as a Coffee Field Service Engineer, servicing and repairing coffee machines.
  • Company: Work with one of the UK's largest independent coffee machine specialists.
  • Benefits: Enjoy a competitive salary, bonuses, training, and a company van with perks.
  • Why this job: Perfect for coffee lovers wanting hands-on experience in a dynamic environment.
  • Qualifications: Must have customer-facing experience and be able to use a Multi Meter.
  • Other info: Full product training provided; optional weekend overtime available.

The predicted salary is between 24000 - 32000 £ per year.

We are working with one of the UK’s largest independent Coffee Machine specialists, whose clients include pub groups, restaurant chains, fuel retailers & coffee machine manufacturers. They are seeking Field Service Engineers to join them as a Coffee Engineer undertaking the servicing & repair of coffee machines – both traditional & bean to cup within a region. Full product training will be provided to those who can use a Multi Meter, Fault Find and have customer facing experience.

Remuneration Package:

  • UK wide - £30,000 to £40,000 salary on experience/tier
  • London/M25 - £38,000 to £50,000 salary on experience/tier
  • Salary + Monthly bonus scheme + company benefits + product specific training + company van + fuel card + tools + smart phone + tablet + optional weekend overtime.

The Position:

  • Planned servicing & preventative maintenance on coffee machines
  • Reactive breakdown & repair
  • Installation and setup of coffee equipment
  • Deliver equipment training to users (operation and cleaning of coffee equipment)
  • Complete all digital & documentation

Your Experience:

  • Ability to Fault-Find using a Multi Meter
  • Read/understand diagrams
  • Field based customer facing experience
  • Coffee Machine experience - advantage

Coffee Field Service Engineer employer: Highgrove Recruitment Group Limited

Join one of the UK's largest independent Coffee Machine specialists, where you will be part of a dynamic team dedicated to delivering exceptional service to a diverse range of clients. With a strong focus on employee development, we offer comprehensive product training, competitive salaries, and a supportive work culture that values your contributions. Enjoy the flexibility of working from home while benefiting from a generous remuneration package, including bonuses and essential tools to excel in your role as a Coffee Field Service Engineer.
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Contact Detail:

Highgrove Recruitment Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Coffee Field Service Engineer

✨Tip Number 1

Familiarise yourself with common coffee machine brands and models. Understanding the specific machines you'll be working on can give you an edge during interviews, as it shows your enthusiasm and readiness to dive into the role.

✨Tip Number 2

Brush up on your technical skills, especially in using a multi-meter and fault-finding techniques. Being able to demonstrate your hands-on experience with these tools will make you a more attractive candidate.

✨Tip Number 3

Highlight any previous customer-facing roles you've had. This position requires strong communication skills, so sharing examples of how you've successfully interacted with clients can set you apart from other applicants.

✨Tip Number 4

Consider reaching out to current or former employees of the company on platforms like LinkedIn. They can provide valuable insights about the work culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Coffee Field Service Engineer

Multi Meter Proficiency
Fault Finding Skills
Customer Service Experience
Technical Knowledge of Coffee Machines
Preventative Maintenance Skills
Installation and Setup Skills
Ability to Read and Understand Diagrams
Problem-Solving Skills
Communication Skills
Time Management
Documentation Skills
Field-Based Experience
Training Delivery Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer-facing roles and technical skills related to fault-finding and servicing coffee machines. Use keywords from the job description to catch their attention.

Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee machines and your eagerness to learn. Mention specific experiences that demonstrate your ability to troubleshoot and repair equipment, as well as your customer service skills.

Showcase Technical Skills: Clearly outline your technical abilities, particularly your experience with multi-meters and reading diagrams. If you have any certifications or training related to coffee machines, be sure to include those as well.

Highlight Relevant Experience: If you have previous experience in a similar role or industry, make it prominent in your application. Discuss any specific achievements or challenges you've overcome that relate to servicing and maintaining equipment.

How to prepare for a job interview at Highgrove Recruitment Group Limited

✨Show Your Technical Skills

Make sure to highlight your ability to fault-find using a multi-meter and your experience with reading diagrams. Be prepared to discuss specific instances where you've successfully diagnosed and repaired equipment.

✨Demonstrate Customer Service Experience

Since this role involves customer-facing responsibilities, share examples of how you've effectively communicated with clients in the past. Emphasise your ability to train users on equipment operation and maintenance.

✨Research the Company

Familiarise yourself with the company’s products and services. Understanding their client base, such as pub groups and restaurant chains, will help you tailor your responses and show genuine interest in the role.

✨Prepare for Practical Questions

Expect technical questions related to coffee machines and troubleshooting. Practise explaining your thought process when diagnosing issues, as this will demonstrate your problem-solving skills and technical knowledge.

Coffee Field Service Engineer
Highgrove Recruitment Group Limited
Location: Brentwood
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