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For Companies At a Glance
- Tasks: Lead a dynamic team, engage with customers, and ensure smooth store operations.
- Company: Join ProCook, the UK's fastest-growing quality cookware brand, committed to sustainability.
- Benefits: Enjoy a competitive salary, generous discounts, annual leave, and bonus opportunities.
- Why this job: Be part of a friendly team, create memorable shopping experiences, and grow your career.
- Qualifications: Retail experience, leadership skills, and a passion for customer service are essential.
- Other info: ProCook values diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 29000 £ per year.
Ready to stir up some excitement with the UK’s fastest-growing quality cookware brand? ProCook is on the hunt for a passionate and driven Deputy Store Manager to join our Merry Hill Shopping Centre Store team! This is a full-time 40hrs/week position.
Your Recipe for Success: As our Deputy Store Manager, you’ll be the sous-chef to our Store Manager, helping to whip up a high-performing team and a delightful shopping experience.
An Insight into Your Daily Tasks at Work:
- Start by briefing your team on daily goals.
- Engage with customers and help them find the perfect products.
- Train your team on products and customer service.
- Maintain store standards and assist with general duties.
- End the day by preparing the store for tomorrow.
- Support daily store operations and ensure everything runs smoothly.
- Take charge in the Store Manager’s absence.
- Create memorable shopping experiences that keep customers coming back.
- Train and inspire your team to be product experts and brand ambassadors.
- Maintain a spotless and inviting store layout.
- Keep an eye on costs and find ways to save without compromising quality.
- Ensure stock accuracy and report any issues.
The Ideal Candidate:
- Loves engaging with customers and providing top-notch service.
- Has retail experience in a similar position.
- Driven to meet targets and excel in a fast-paced environment.
- A natural leader with a positive attitude.
- Great at communicating and motivating a team.
- Detail-oriented and organised.
- Comfortable with computers and POS systems.
Why You’ll Love Working at ProCook:
- Salary is £28,000 - £29,000/year.
- A delightful goody bag awaits you, filled with our fantastic products for you to explore.
- Period bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
- Salary Sacrifice Electric Car Scheme Policy.
We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Deputy Store Manager employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with ProCook's product range and values. Understanding their commitment to quality cookware and sustainability will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you motivated your team or improved customer service.
✨Tip Number 3
Engage with the store's current team members if possible. This can give you insights into the store culture and expectations, which you can reference during your discussions with the hiring team.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities. Think of scenarios where you've had to maintain store standards or manage stock accuracy, as these are key responsibilities for the Deputy Store Manager role.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Deputy Store Manager at ProCook. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, leadership skills, and customer service expertise. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the brand. Mention specific examples of how you've successfully led teams or improved customer experiences in previous positions. Show enthusiasm for ProCook's commitment to sustainability and inclusivity.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Deputy Store Manager role.
How to prepare for a job interview at ProCook
✨Know the Brand Inside Out
Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and commitment to sustainability. This will show your genuine interest in the company and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled challenges, and motivated others to achieve targets.
✨Engage with Customer Service Scenarios
Be ready to discuss your approach to customer service. Think of specific situations where you went above and beyond for a customer or resolved a complaint effectively. This will highlight your passion for providing top-notch service.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask at the end of your interview. This could be about team dynamics, store goals, or opportunities for growth within ProCook. It shows you're proactive and genuinely interested in the role.
