Alliance Manager

This position sits in our UKI Experience & Engineering business unit, and will be London based. Our team combines technology and experience design to create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty are digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

JOB PURPOSE

This is an exciting opportunity to join one of the fastest-growing digital agencies in the world. As part of the UKI Sales & Strategic Alliances team, the Strategic Alliances Manager is responsible for helping to develop, implement and drive the new business ‘channel sales’ strategy to drive net new sales and build our partner relationships. You’ll do this by leveraging your ability to cultivate and nurture relationships with our most important technology and strategic partnerships, strategise on tactics to expand our position within our partner ecosystems and uncover new business via our partners. This role requires a self-motivated individual who can manage a portfolio of technology Partners across a territory to build strategic alliances and partnerships between DEPT and the Partner channel. This person will be the interface between the two organisations. This is a business development and relationship management role that is responsible for business generated by the portfolio of channel partners.

KEY RESPONSIBILITIES

• Build trusted relationships with DEPT’s key technology platform partners in the region, be it Salesforce, Shopify, Adobe and others. This includes field sales, partner management, as well as technology enablement and supporting teams.
• Internal comms is also a focus, and this person will be required to provide stakeholders with a better understanding of the value of alliances, reporting back to the business about the impact our alliances have on our growth.
• You are responsible for developing and maintaining strategic partnerships with both global and regional partners, to jointly drive significant revenue growth within the UKI/EMEA region.
• You are highly knowledgeable of our partners’ propositions, products, markets, business opportunities and customer opportunities, and will work closely with partners to uncover and drive new revenue opportunities.
• Support UK Business Development and consultancy teams around partner-specific requests and communications.
• Writing briefs/newsletters to share our progress with our key partners (internal/external).
• Act as the facilitator between partners and internal teams, to resolve and/or anticipate future issues/challenges.
• Work with our internal marketing teams to develop marketing and lead-generation activities with our partners.
• On occasion, you’ll support marketing with event planning, execution and outreach as and when required.
• You will be measured on the number of alliance-generated sales qualified leads generated and influenced revenue; you’ll be expected to support sales across Dept, through the creation of tactical messaging, campaign tooling, events and collateral.

WHAT WE ARE LOOKING FOR

• Market knowledge of the digital industry.
• A consistent record of successful business development, relationship management and/or strategic alliances.
• Ability to identify potential solutions, create business cases, demand generation and marketing programs for these solutions.
• The ability to build and develop diverse relationships essential to achieving the Partner and Alliance revenue objectives.
• Team player.
• Strong drive.
• Self-starter.
• Willing to take a leadership role in driving initiatives, working across the organisation.
• Strategic partnership experience with one of the following: Salesforce, Adobe, Shopify.

WE OFFER

• An excellent salary based on experience and equal pay policies.
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday with the opportunity to buy extra days.
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Be part of our digital future. We may be spread across the world, but we all work together as one team. Inspiring each other, collaborating, innovating, and creating together.