Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join Pandora, the world's largest jewellery brand, known for accessible luxury and sustainability.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a recognised top workplace, inspiring others while growing your career in retail.
- Qualifications: Experience in retail leadership and a passion for customer service are essential.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
City: Southend on Sea
Country/Region: GB
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!
We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we would love to have you join us!
In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.
The role
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role
- Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution.
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
- With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession.
The successful candidate
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora’s local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030.
Store Manager - Southend (Full-time, 40hr) employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Southend (Full-time, 40hr)
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product range. Understanding the essence of the brand will help you convey your passion during interviews and demonstrate how you can embody their core values of dreaming, daring, caring, and delivering.
✨Tip Number 2
Prepare to discuss your previous experience in driving sales and managing teams. Be ready to share specific examples of how you've motivated your team to exceed targets and provide exceptional customer service, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local market trends and customer preferences in Southend. Being knowledgeable about the area will show your potential employer that you can effectively tailor strategies to meet the needs of the local clientele.
✨Tip Number 4
Network with current or former employees of Pandora if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the interview process.
We think you need these skills to ace Store Manager - Southend (Full-time, 40hr)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you have driven sales and profitability. Use specific examples to demonstrate your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Pandora brand and how your values align with theirs. Mention your understanding of their business strategy and how you can contribute to achieving store KPIs.
Showcase Your Customer Service Skills: Provide examples of how you've delivered exemplary customer service in previous roles. Highlight any initiatives you've led that improved customer satisfaction or sales performance.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with data analysis, team development, and adapting to changing business needs. Be ready to discuss specific situations where you've demonstrated these skills.
How to prepare for a job interview at Pandora A/S
✨Show Your Leadership Skills
As a store manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams to achieve targets. Share specific examples of how you’ve inspired others and created a positive work environment.
✨Understand the Brand
Familiarise yourself with Pandora's products and values. Demonstrating knowledge about their jewellery and commitment to sustainability will show your genuine interest in the brand. Be ready to discuss how you can embody and promote these values in your role.
✨Prepare for KPI Discussions
Since driving sales and profitability is key, come equipped with examples of how you've used data to identify trends and improve performance in previous roles. Discuss specific KPIs you've achieved and how you plan to meet or exceed them at Pandora.
✨Exemplify Customer Service Excellence
Customer service is at the heart of Pandora's mission. Prepare to share your philosophy on customer service and provide examples of how you've gone above and beyond to create memorable experiences for customers in the past.
