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- Tasks: Lead daily shop operations, manage team performance, and ensure excellent customer service.
- Company: Wenzel's is a beloved bakery chain known for quality products and outstanding service since 1975.
- Benefits: Enjoy free meals, 50% off food, 28 days holiday, and flexible working hours.
- Why this job: Join a fast-paced environment with great training, career progression, and a supportive culture.
- Qualifications: Experience in retail management, strong leadership skills, and a positive attitude are essential.
- Other info: We celebrate your birthday with a paid day off and offer a comprehensive employee benefits scheme.
The predicted salary is between 25000 - 29000 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers.
WHAT WE OFFER:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and a shop manager bonus scheme.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
PAY & HOURS
For our Shop Manager roles we offer a competitive pay of ÂŁ30,000 to ÂŁ34,000 depending on experience. The salary for a part-time Shop Manager will be pro-rata. A full-time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00am - 3.00pm, to accommodate your needs where we can.
WHAT ARE WE LOOKING FOR?
- An experienced retail manager to oversee the daily operations of the shop.
- Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs.
- Someone who can lead, train and motivate a team with a hands-on approach.
- Someone who is confident and enthusiastic, with a great work ethic and a positive attitude.
- Someone who is excited to work in a fast-paced environment and work efficiently as part of a team.
- Someone who is adaptable and able to solve problems.
KEY RESPONSIBILITIES:
- Successfully managing and controlling the day-to-day running of your own shop.
- Managing the growth of the business through increasing sales, controlling costs and delivering profit.
- Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets.
- Leading, training and developing your team to high levels.
- Performance managing your team as required.
- Ensure the sandwich and food production standards are at the required high level.
- Ensure the shop is clean, organised and welcoming for customers.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- Ensure the highest levels of customer service within the shop.
- The recruitment of new team members within your shop when required.
- Receiving and checking daily deliveries.
- The management of the shop's stock and produce.
- Maintaining the shop displays.
- Having excellent knowledge and understanding of the products.
- Cash handling, till operation and banking.
- Opening or closing the shop when required.
NEXT STEPS:
If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Manager - Full Time Salisbury employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Full Time Salisbury
✨Tip Number 1
Familiarise yourself with Wenzel's brand and values. Visit their website and social media pages to understand their products and customer service ethos. This knowledge will help you demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Highlight your leadership skills and experience in retail management. Be prepared to share specific examples of how you've successfully led a team, managed operations, and driven sales in previous roles. This will show that you're ready to take on the responsibilities of a Shop Manager.
✨Tip Number 3
Prepare to discuss your approach to customer service. Wenzel's places a strong emphasis on outstanding customer service, so think about how you can contribute to this aspect of the business and provide examples of how you've excelled in customer interactions before.
✨Tip Number 4
Be ready to talk about your adaptability and problem-solving skills. In a fast-paced environment like Wenzel's, being able to think on your feet and handle challenges effectively is crucial. Share instances where you've successfully navigated difficult situations in the past.
We think you need these skills to ace Shop Manager - Full Time Salisbury
Some tips for your application 🫡
Understand the Company: Before applying, take some time to research Wenzel's. Familiarise yourself with their values, products, and customer service approach. This will help you tailor your application to align with their ethos.
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Emphasise your ability to lead a team, manage operations, and drive sales. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Wenzel's specifically and how your background makes you a great fit for the Shop Manager role.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, problem-solving, and maintaining high standards of hygiene and customer service. Use bullet points for clarity.
How to prepare for a job interview at Wenzels
✨Know the Brand
Before your interview, take some time to research Wenzel's. Familiarise yourself with their history, values, and product offerings. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Demonstrate Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated staff. Highlight your hands-on approach and ability to train others.
✨Showcase Customer Service Excellence
Wenzel's prides itself on outstanding customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions led to positive customer experiences.
✨Prepare for Operational Questions
Expect questions about managing daily operations, controlling costs, and achieving KPIs. Think of scenarios where you've successfully managed stock, handled cash, or maintained hygiene standards. This will demonstrate your capability to oversee shop operations efficiently.
