Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in managing patient transport services and ensuring compliance with regulations.
- Company: Join Guy's and St Thomas', a leading healthcare provider dedicated to patient care.
- Benefits: Enjoy a supportive work environment, opportunities for growth, and a chance to make a real impact.
- Why this job: Be part of a friendly team focused on improving patient transport services and enhancing lives.
- Qualifications: Experience in transport management and a passion for patient care are essential.
- Other info: Flexible working hours in a 24/7 service environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly motivated and experienced NEPTS Transport Manager to join the busy 24/7 Non-Emergency Patient Transport Service (NEPTS) at Guy's and St Thomas'. The post holder will be responsible for delivering a high quality resource and ensuring the smooth running of the Transport Department. Their primary role is to ensure the deployment of the required operational resource across the Guy’s and St Thomas’ Non-Emergency Patient Transport Service (NEPTS) and ensuring compliance with all regulatory and mandatory legal regulations and Trust Policies.
NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport due to their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to our Trust sites in South East London, or patients being discharged from our South East London locations to anywhere in mainland UK.
The specific core responsibility of the post holder will be:
- Ensuring that the GSTT patient transport fleet and equipment is fully maintained and complies with all legal and regulatory requirements.
- Ensuring that all Ambulance Care Assistants (ACAs) and Emergency Care Assistants (ECAs) are compliant with all training obligations and Trust policies.
- To manage the community and GSTT patient transport providing a high quality service ensuring that KPI standards are met and good relationships are established with the service users.
- To manage the accumulation and analysis of all accidents and incidents occurring to Trust vehicles, including the resulting incidents to colleagues, patients or third parties and managing action or claims in response to these accidents or incidents.
- Take full responsibility for the internal ambulance fleet to ensure that the Trust always has in place a robust and efficient service that is highly flexible and able to cope with changing demands.
We are a large busy and friendly team with our own in-house transport team. We support each other and constantly strive to look for improvements in making our service the best it can possibly be for patients. We are part of the ISO9001 standards and with the processes we have in place our yearly external audits have enabled us to achieve positive results.
Transport Manager NEPTS employer: Guys and St Thomas NHS Foundation Trust
Contact Detail:
Guys and St Thomas NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Manager NEPTS
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance standards related to patient transport services. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to maintaining high standards in the role.
✨Tip Number 2
Network with professionals in the healthcare transport sector, especially those who work in non-emergency patient transport. Engaging with current employees or attending relevant industry events can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and resources effectively. Highlight any previous roles where you ensured compliance and quality service delivery, as these are crucial for the Transport Manager position.
✨Tip Number 4
Research Guy's and St Thomas' Trust and their values. Tailoring your conversation during interviews to reflect how your personal values align with theirs can make a strong impression and show that you're a good cultural fit for the team.
We think you need these skills to ace Transport Manager NEPTS
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the NEPTS Transport Manager position. Highlight your relevant experience in managing transport services and compliance with regulations.
Tailor Your CV: Customise your CV to reflect your experience in transport management, particularly in non-emergency patient transport. Emphasise your skills in resource deployment, compliance, and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient transport services. Mention specific examples of how you've successfully managed teams or improved service quality in previous roles.
Highlight Relevant Qualifications: Ensure you include any relevant qualifications or training that align with the role, such as certifications in transport management or compliance training. This will demonstrate your commitment to maintaining high standards.
How to prepare for a job interview at Guys and St Thomas NHS Foundation Trust
✨Understand the NEPTS Framework
Familiarise yourself with the Non-Emergency Patient Transport Service (NEPTS) framework. Be prepared to discuss how you would ensure compliance with legal regulations and Trust policies, as this is a core responsibility of the role.
✨Showcase Your Leadership Skills
As a Transport Manager, you'll be leading a team of Ambulance Care Assistants and Emergency Care Assistants. Highlight your experience in managing teams, ensuring training compliance, and fostering good relationships within the team and with service users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding incidents involving Trust vehicles. Think of examples from your past experiences where you successfully managed accidents or incidents and how you ensured safety and compliance.
✨Emphasise Continuous Improvement
The role involves striving for improvements in service delivery. Be ready to discuss any initiatives you've implemented in previous roles that enhanced operational efficiency or patient care, aligning with the team's goal of providing the best service possible.
