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- Tasks: Lead and transform the product operations team while driving key projects and strategies.
- Company: Join the UK's leading over-50s inclusive jobs board, committed to diversity and innovation.
- Benefits: Enjoy 30 days leave, flexible working, and a generous pension contribution.
- Why this job: Be part of a dynamic team shaping the future of product operations with impactful projects.
- Qualifications: Proven experience in leading cross-functional teams and delivering solutions in complex environments.
- Other info: Hybrid working model with an expectation of office attendance two days a week.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Application Deadline: 22 April 2025
Department: Operations (COO)
Employment Type: Permanent
Location: Sheffield
Compensation: Band C
Description
Location: Sheffield / Hybrid Working (Expectation that you will attend an office 2 days per week)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Band: C
THE ROLE
As a member of the Banks Senior Leadership Team, you will have primary accountability for the performance and delivery of the product operations team and bring experience, knowledge, and future vision for transforming the product operations team including its strategy, operating model, product and service offerings and workforce. This includes driving the integration of new activities into the Product Operations Team which continue to centralise operational roles from within the product teams to help define and implement changes to the target operating model for the Banks Corporate Services.
The Product Operations Team will provide operational processing support as well as prepare key financial reconciliations for financial management and reporting. The function will combine product and operational knowledge to support the delivery of key projects. As well as devising, owning and leading the strategy for the Product Operations Team and support of the product areas, you will also manage and scale the product operations, fraud & financial crime, business resilience and operational control team across multiple locations as appropriate, and develop standardised practices across the business as appropriate and ensure processes are documented.
With a proven track record of leading complex, multidisciplinary talent teams in new endeavours and delivering solutions, you will also have the ability to effectively drive business, culture and technology change in a dynamic and complex operating environment (e.g., conveying information to diverse audiences in a way that is easily understood and actionable), and be comfortable with public speaking and have the ability to creatively and concisely express ideas to business and technical audiences. Substantial experience in leading cross-functional teams, multidisciplinary environments, operating and influencing effectively across the organisation and within complex contexts is also required, as is experience of leading and building high performing operations teams.
Key Benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme
- Healthcare cash plan
- Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
Head of Product Operations employer: British Business Bank
Contact Detail:
British Business Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product Operations
✨Tip Number 1
Network with professionals in the product operations field. Attend industry events, webinars, or local meetups to connect with individuals who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Research the latest trends and challenges in product operations. Being knowledgeable about current industry practices will not only help you in interviews but also demonstrate your commitment to the role and the company.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led cross-functional teams or implemented operational changes, as these will be crucial in showcasing your fit for the Head of Product Operations role.
✨Tip Number 4
Familiarise yourself with StudySmarter's products and services. Understanding our offerings will allow you to tailor your discussions during the interview, showing how your vision aligns with our goals and how you can contribute to our success.
We think you need these skills to ace Head of Product Operations
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Product Operations position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and achievements that align with the role. Focus on your leadership in complex environments, cross-functional team management, and any experience in product operations.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are the perfect fit for the role. Use specific examples from your past experiences to demonstrate your ability to lead and transform teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Business Bank
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Head of Product Operations role. Familiarise yourself with the responsibilities outlined in the job description, especially around leading teams and driving operational changes.
✨Showcase Your Leadership Experience
Prepare to discuss your previous leadership roles and how you've successfully managed cross-functional teams. Highlight specific examples where you've driven change or improved processes, as this will resonate well with the interviewers.
✨Demonstrate Strategic Thinking
Be ready to talk about your vision for transforming product operations. Think about how you would approach developing strategies and implementing changes within the team, and be prepared to share your ideas during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex situations. Prepare examples from your past experiences where you had to navigate challenges, particularly in multidisciplinary environments, and how you achieved successful outcomes.
