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For Companies At a Glance
- Tasks: Lead your team, manage shifts, and ensure customer satisfaction in our convenience stores.
- Company: Join Sainsbury’s, a leading retailer passionate about food and customer service.
- Benefits: Enjoy flexible hours, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your management career in a supportive, diverse environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for teamwork and customer service.
- Other info: Work full-time across four days and enjoy a clear training plan tailored to you.
The predicted salary is between 28800 - 43200 £ per year.
It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more. You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer. You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager. We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
What we’ll give you
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Condensed working - you’ll have the opportunity to work your hours flexibly over 4 days.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Click ‘apply’ to start your Sainsbury’s journey.
Customer and Trading Manager - Convenience employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Convenience
✨Tip Number 1
Familiarise yourself with Sainsbury's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in retail management or team leadership. Be ready to share specific examples of how you've motivated a team or improved customer experiences in past roles.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage time effectively, especially during busy periods. This role requires planning and resource management, so showcasing these abilities will be crucial.
✨Tip Number 4
Demonstrate your understanding of the convenience store environment. Research current trends in retail and customer preferences to show that you're proactive and knowledgeable about the industry.
We think you need these skills to ace Customer and Trading Manager - Convenience
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer and Trading Manager position. Understand the key responsibilities and skills required, such as team management, planning, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management or customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Sainsbury’s values. Mention how your skills align with the role and provide examples of how you have successfully led teams or improved customer satisfaction in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Sainsbury's
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired teams in the past. Highlight any experiences where you successfully managed a shift or resolved conflicts.
✨Understand the Business
Familiarise yourself with Sainsbury’s values and operations, especially in convenience retail. Demonstrating knowledge about their products, customer service approach, and how they manage store performance will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to plan resources effectively or handle busy periods. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Team Collaboration
Sainsbury’s values teamwork highly. Be ready to discuss how you’ve worked collaboratively in previous roles. Share examples of how you’ve supported colleagues and contributed to a positive work environment, as this aligns with their inclusive culture.
