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- Tasks: Deliver luxury dining experiences to guests in their rooms with exceptional service.
- Company: Join Rocco Forte Hotels, a prestigious collection of iconic hotels known for excellence.
- Benefits: Enjoy discounted hotel rates, meals on duty, and extensive learning opportunities.
- Why this job: Be part of a passionate team in a supportive, family-like culture focused on guest delight.
- Qualifications: Looking for enthusiastic individuals with team spirit and a passion for hospitality.
- Other info: Opportunity for growth in a world-leading luxury hotel environment.
The predicted salary is between 24000 - 36000 £ per year.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities include:
- Cooperating well with colleagues in your own team and across departments
- Tailoring your approach to achieve high quality results
- Delivering discreet, understated and timely service, going that extra mile
- Being knowledgeable of the hotel, our facilities and local area
- Taking ownership of performing the job well in line with the departmental standards
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Department: In Room Dining
Locations: The Balmoral, Edinburgh, United Kingdom
Employment type: Full-time
Division: Food & Beverage
In Room Dining Team Member employer: The Balmoral
Contact Detail:
The Balmoral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Team Member
✨Tip Number 1
Familiarise yourself with The Balmoral and its unique offerings. Understanding the hotel's history, facilities, and local attractions will help you engage with guests and provide tailored recommendations, showcasing your knowledge and enthusiasm.
✨Tip Number 2
Demonstrate your ability to work under pressure by sharing examples from previous roles where you've successfully managed high-stress situations. This will show that you're adaptable and can thrive in a fast-paced dining environment.
✨Tip Number 3
Highlight your teamwork skills during any interactions with our team. Emphasising your ability to cooperate well with colleagues across departments will demonstrate that you value collaboration and can contribute positively to our team spirit.
✨Tip Number 4
Prepare to discuss your passion for hospitality and learning. Be ready to share how you stay updated on industry trends and your eagerness to develop your skills, as this aligns with our commitment to growth and excellence.
We think you need these skills to ace In Room Dining Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the hotel is looking for. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Balmoral and Rocco Forte Hotels that resonate with you, and explain why you would be a great fit for their team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use specific examples to demonstrate your ability to thrive in high-pressure environments and your commitment to delivering exceptional service.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Balmoral
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your dedication to providing excellent service and how you enjoy creating memorable dining experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully collaborated with colleagues in previous jobs. Highlight your ability to communicate effectively and support your team in a high-pressure environment.
✨Know the Hotel and Local Area
Research The Balmoral and its offerings before the interview. Familiarise yourself with the hotel's history, facilities, and the local area so you can confidently answer questions and show your genuine interest in the position.
✨Dress to Impress
As you'll be representing a luxury hotel, ensure you are exceptionally well presented for the interview. Choose professional attire that reflects the standards of the hotel and helps you make a warm first impression.
