Sales Coordinator, Distributors

Role Purpose

The Sales Coordinator, Distributors handles all customers in partnership with designated members of the sales team in fielding incoming account-specific queries. This role holder will be expected to support communications between the sales team and customers.

What You’ll Do:

1. In-depth product setup information: providing all customers with the detail they need on Funko products and categories.
2. Product image management: ensuring key customers are receiving images promptly and correctly.
3. Catalogue management.
4. Supplying test certificates as available / required.
5. Developing and maintaining strong working relationships with customers, retail partners, peers and other departments.
6. Participation in product / brand knowledge training to learn about new and existing product lines.
7. Ensuring the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals.
8. Assisting with enquiries regarding client products and timelines.
9. Attending account sales meetings both internally / externally and conference calls where applicable.

What You’ll Bring:

1. Excellent written and verbal communication skills.
2. Passionate about the customer experience.
3. Working knowledge of Microsoft Office 365 packages.
4. Excellent organizational skills and ability to prioritize.
5. Demonstrates a ‘team player’ ethic.
6. Fantastic attention to detail.
7. Ability to work with confidential information and remain discreet at all times.
8. Good relationship builder with internal and external stakeholders.
9. Driven, pro-active and works at pace.

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